Assistant Manager Self Storage

US Storage Centers, Inc.; Little Rock (AR); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid vacation

Sick time & holidays

401(k) with employer match

Bonus programs

No late nights (office closes 6 PM)

Job summary

Westport Properties / US Storage Centers is seeking an Assistant Manager in Little Rock, AR. The role focuses on driving sales, delivering exceptional customer service, showing and renting units, and maintaining a well-run facility.

The position offers a full-time schedule with standard hours, competitive hourly pay, and benefits including vacation, sick time, holidays, and a 401(k) with employer match. Training, a supportive environment, and a clear career path are provided.

Qualifications

• Customer-focused with a positive attitude and strong work ethic.
• Comfortable with basic computer and office skills.
• Good communicator - written and verbal.
• Self-starter who can work independently and stay organized.
• Prompt and punctual, with strong time-management skills.
• Valid driver's license and reliable transportation.
• Must have a Real ID or Passport for air travel (effective 5/7/25).
• High school diploma required; some college preferred.
• Prior retail, hospitality, restaurant, or self-storage experience is a plus - not required.

Responsibilities

• Drive sales, marketing, and occupancy at the facility.
• Deliver outstanding customer service - phone, walk-in, and online inquiries.
• Show, rent, and clean units; sell packing and moving supplies.
• Manage delinquencies through scheduled outreach (calls, letters, invoices).
• Handle daily office operations: open/close, petty cash, bank deposits, reporting.
• Maintain a clean, safe, and secure property - including light maintenance, lock checks, and daily inspections.
• Assist with auction prep as required by law.
• Maintain organized tenant documentation.

Skills

Customer-focused

Time management

Strong work ethic

Punctuality

Education

High school diploma

Some college preferred

Tools

Basic computer skills

Job description

Career Opportunities with US Storage Centers

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US STORAGE CENTERS

A Westport Properties Company

Assistant Manager - Little Rock, AR (Cunningham Lake Rd. & Green Mountain Dr.)

Full-time, 40 hours/week | $15.00- 16.00/hour | Monday-Friday 9:30 AM - 6:00 PM, Saturdays 8:30 AM - 5:00 PM | Closed Sundays

Your retail, restaurant, hospitality, or military experience translates directly to self-storage - and here, it comes with stability, benefits, and a real path to grow.

Westport Properties / US Storage Centers is a top-10 self-storage management company with over 10 million rentable square feet and hundreds of locations nationwide. Over 60% of our field leadership was promoted from within. We invest in our people because that is how we build great facilities.

Why This Role

$15.00- 16.00/hour

Paid vacation, sick time, and holidays

401(k) eligibility + employer match

Multiple bonus programs tied to property performance

No late nights - office closes at 6 PM

Safe, clean, air-conditioned work environment

Clear career path: Assistant Manager to Property Manager, to District Manager and beyond

What You Will Do

Drive sales, marketing, and occupancy at the facility

Deliver outstanding customer service - phone, walk-in, and online inquiries

Show, rent, and clean units; sell packing and moving supplies

Manage delinquencies through scheduled outreach (calls, letters, invoices)

Handle daily office operations: open/close, petty cash, bank deposits, reporting

Maintain a clean, safe, and secure property - including light maintenance, lock checks, and daily inspections

Assist with auction prep as required by law

Maintain organized tenant documentation

Who You Are

Customer-focused with a positive attitude and strong work ethic

Comfortable with basic computer and office skills

Good communicator - written and verbal

Self-starter who can work independently and stay organized

Prompt and punctual, with strong time-management skills

Valid driver's license and reliable transportation

Must have a Real ID or Passport for air travel (effective 5/7/25)

High school diploma required; some college preferred

Prior retail, hospitality, restaurant, or self-storage experience is a plus - not required

Physical Requirements

This role involves a mix of office and outdoor work. You will sit or stand for extended periods, walk the property daily, and occasionally lift up to 50 lbs. You should be comfortable working in varying weather conditions.

Other Requirements

This person will travel to our national Training Center in San Antonio, TX for their first week of the job (expenses paid for by company). Must have a Real ID or Passport for air travel.

At-Will Employment & Equal Opportunity Employer:

Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at-will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.