Assistant Manager: Sales, Service & Team Growth

A&F Stores, Inc.; Natick (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

ABERCROMBIE & FITCH CO. is seeking an Assistant Manager to drive sales and oversee daily store operations, including opening and closing routines, staffing, payroll, and delivering best-in-class customer service. The role blends business strategy with creative visuals and people leadership to promote from within for future store leadership.

The position emphasizes coaching, performance analysis, and brand alignment while managing omnichannel orders and ensuring exceptional customer experiences.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends; ability to coach others.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Staff leadership

Operations

Education

Bachelor’s degree

Supervisory experience

Job description

ABERCROMBIE & FITCH CO. is seeking an Assistant Manager to drive sales and oversee daily store operations, including opening and closing routines, staffing, payroll, and delivering best-in-class customer service. The role blends business strategy with creative visuals and people leadership to promote from within for future store leadership.

The position emphasizes coaching, performance analysis, and brand alignment while managing omnichannel orders and ensuring exceptional customer experiences.