Assistant Manager: Sales, Ops & People Leader

Abercrombie & Fitch Co.; Los Altos (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Life insurance

Disability insurance

Parental leave

401(k) match

Training development

Career advancement

Company culture

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership in a fast-paced retail setting in Los Altos, CA.

You will drive sales through analysis and exceptional customer service, while overseeing daily store operations and leading talent development. The role emphasizes floorset updates, product knowledge, and maintaining brand standards.

Qualifications

• Bachelor's degree or 1 year of supervisory experience in a customer-facing role.
• Strong customer focus and knowledge of current fashion trends.
• Drive to achieve results with a strong work ethic.
• Excellent communication and interpersonal skills.
• Team building and coaching abilities.
• Proactive, initiative-taking in a fast-paced environment.
• Detail-oriented with ability to balance multiple tasks.
• Able to manage staffing, scheduling, and payroll.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication

Interpersonal skills

Team building

Coaching others

Initiative

Detail oriented

Multi-tasking

Staffing & scheduling

Education

Bachelor's degree

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership in a fast-paced retail setting in Los Altos, CA.

You will drive sales through analysis and exceptional customer service, while overseeing daily store operations and leading talent development. The role emphasizes floorset updates, product knowledge, and maintaining brand standards.