Assistant Manager – Saco, ME

Ziggi’s Coffee, LLC; Saco (ME); Presencial; USD 21 000 - 28 000; Tempo integral

Resumo da oferta

Ziggi’s Coffee, LLC in Saco, ME is seeking an Assistant Manager to help the General Manager lead daily operations and deliver an exceptional guest experience.

You will train and onboard new hires, maintain service standards, and serve as a capable on-shift leader when the GM is away, upholding Ziggi’s brand values and a people-first culture.

The role emphasizes teamwork, accountability, and a passion for coffee and people, fostering growth and a positive store atmosphere in a fast-paced setting.

Qualificações

• 3–6 months of leadership experience in a coffee shop or similar fast-paced setting.
• Strong grasp of daily store operations and service standards.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and initiative without supervision.
• Completion of required training and understanding of brand values Ziggi’s.

Responsabilidades

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate clearly with the GM, store owners, and team.
• Execute administrative duties including ordering inventory, deposits, and invoices.
• Uphold health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and act as a reliable on-shift decision-maker.

Conhecimentos

Leadership experience

Store operations

Lead by example

Interpersonal skills

Reliability

Training modules

Descrição da oferta de emprego

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.