Assistant Manager – Meridian, ID

Ziggi’s Coffee, LLC; Meridian (ID); On-site; USD 19,000 - 25,000; Full time

Job summary

Ziggi’s Coffee, LLC in Meridian, Idaho seeks an Assistant Manager to partner with the General Manager to drive daily operations and guest experience. You will train and develop teammates, uphold brand standards, and lead by example on the shop floor while ensuring safety and cleanliness.

This role emphasizes teamwork, communication, and a positive, growth-oriented store culture. You'll step in during GM absences and act as a reliable decision-maker on shift, delivering consistent service even

Qualifications

• 3–6 months of leadership experience in a fast-paced setting, preferably Ziggi’s.
• Strong knowledge of daily store operations and service standards.
• Ability to lead by example and provide/receive feedback.
• Excellent interpersonal and communication skills.
• Reliable with initiative and ability to work with minimal supervision.
• Completed training modules and alignment with brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain daily operations.
• Assist in onboarding, training, and ongoing staff development.
• Foster a safe, inclusive, and guest-focused store culture.
• Communicate clearly with GM, owners, and team.
• Handle administrative duties including inventory ordering, deposits, and invoicing.
• Uphold health, safety, and cleanliness standards.
• Step in during GM absences as a trusted leader.

Skills

Leadership

Customer service

Communication

Initiative

Teamwork

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.