Retail Ops Lead - Customer Service & Store Growth

Hibbett; Spring Lake (NC); On-site; USD 14,376 - 20,476; Full time

Job summary

Hibbett in Spring Lake, North Carolina is seeking an Assistant Manager to assist in store operations and support the Store Manager. Responsibilities include supervising staff, ensuring customer service excellence, and managing store performance during the Store Manager’s absence.

The ideal candidate will have retail experience, strong communication skills, and a passion for customer service. Join us in delivering outstanding service and promoting our merchandise!

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Self-starter, initiative to take on important tasks without being asked.

Responsibilities

• Assist the Store Manager with store operations.
• Prepare and track action plans for departmental responsibilities.
• Supervise employees in the absence of the Store Manager.

Skills

Excellent interpersonal and communication skills

Ability to work in a fast-paced environment

Strong attention to detail

Customer service experience

Team-player

Job description

Hibbett in Spring Lake, North Carolina is seeking an Assistant Manager to assist in store operations and support the Store Manager. Responsibilities include supervising staff, ensuring customer service excellence, and managing store performance during the Store Manager’s absence.

The ideal candidate will have retail experience, strong communication skills, and a passion for customer service. Join us in delivering outstanding service and promoting our merchandise!