Assistant Manager-Retail Jewelry

Helzberg Diamonds; Troy (MI); On-site; USD 40,000 - 58,000; Full time

Job summary

Helzberg Diamonds is seeking an Assistant Manager to help drive sales and daily store operations at our Troy location. You will support the Store Manager, mentor sales staff, and ensure outstanding guest experiences while aligning with company training programs for future Store Manager roles.

Ideal candidates bring a proven commission-based selling background, strong communication, and flexibility to work with diverse personalities.

Qualifications

• 1–3 years of experience in sales or retail roles.
• Proven history of selling in a commission environment.
• Bachelor’s degree in business, marketing, retail management, or equivalent.

Responsibilities

• Generate sales to exceed personal sales goals.
• Work as a team in presenting to overcome objections and close sales.
• Develop selling skills in team members to achieve store goals.
• Provide first response to difficult associate or customer interactions in the Store Manager's absence.
• Deliver outstanding customer service to every Helzberg Diamonds guest.
• Assist the Store Manager in recruiting top-performing associates.

Skills

Commission selling

Customer service

Team supervision

Communication skills

Education

Bachelor's degree in business/marketing/retail management

High School diploma

Job description

Job Description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key Responsibilities Include

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The Ideal Candidate Will Possess

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays

Auto req ID

7426BR

Location

197-Oakland Mall

City and State

Troy, MI