Assistant Manager, Retail & Customer Experience

Rent-A-Center, Inc.; Ontario (OR); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Weekly Pay

Great Benefits

401(k) with company match

Medical insurance

Job summary

Rent-A-Center, Inc. is hiring for a role that provides customers access to high-quality goods to enhance their lives.

You will engage in credit and collections, deliver white-glove customer service in-store and at customers' homes, and help with loading, unloading, and installation of products. The position emphasizes a strong focus on customer service, with responsibilities spanning daily collection efforts, professional store presentation, and safe, compliant handling of merchandise.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Communication

Driving

Education

High school diploma

Job description

Rent-A-Center, Inc. is hiring for a role that provides customers access to high-quality goods to enhance their lives.

You will engage in credit and collections, deliver white-glove customer service in-store and at customers' homes, and help with loading, unloading, and installation of products. The position emphasizes a strong focus on customer service, with responsibilities spanning daily collection efforts, professional store presentation, and safe, compliant handling of merchandise.