Assistant Manager - Retail

Verizon; Jacksonville (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

A forward-thinking company is seeking an Assistant Manager for its retail operations. In this dynamic role, you will lead a passionate sales team, creating exceptional customer experiences while driving sales and operational excellence. This position offers a competitive salary with performance-based commissions, comprehensive benefits, and opportunities for personal and professional growth. Join a vibrant team that values innovation and collaboration, and make a significant impact in the retail landscape. If you are a confident leader with a passion for sales and customer service, this is the perfect opportunity for you.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan with Matching Contributions

$5,000 Stock Grant Per Year

Sales Recognition Programs

Five Weeks of Paid Time Off

Tuition Assistance up to $8K

Employee Discounts on Products and Services

Qualifications

• 3+ years of relevant experience in retail or sales.
• Experience in training and coaching team members.

Responsibilities

• Inspire and lead a retail sales team to achieve targets.
• Manage store operations and ensure compliance with company standards.

Skills

Team Leadership

Customer Service

Sales Strategy

Conflict Resolution

Communication Skills

Education

Associate's Degree

Relevant Work Experience

Job description

Join to apply for the Assistant Manager - Retail role at Verizon

1 week ago Be among the first 25 applicants

Join to apply for the Assistant Manager - Retail role at Verizon

Get AI-powered advice on this job and more exclusive features.

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What You’ll Be Doing...

You'll inspire a sales team and create exceptional customer experiences in one of our retail stores. In this role, you’ll help inspire store teams and develop the best sales specialists by driving sales targets to financials and store merchandising. You’ll create a superior in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services.

• Leading your team by resolving customer issues and assisting with customer transactions.
• Inspiring, training, and coaching your team to deliver an exceptional customer experience.
• Identifying selling skill gaps, then creating and implementing development plans to help meet and exceed individual sales metrics and assigned quotas.
• Leading store operations (i.e., analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality).
• Monitoring inventory by restocking shelves with product, maintaining device security and managing store cleanliness.
• Managing store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.
  
  

We’re hiring immediately and this isn’t your average leadership position! You can earn between $42,000 and $55,000 annually in base pay, plus up to $21,000 a year in commissions if your team hits all your sales goals. Planning to go above and beyond? Our top performers increase their commission payouts by an additional $3,000 annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• $5,000 stock grant per year, part of Verizon’s Stock Together award program
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, and personal days)
• 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more
  
  

Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career.

What We’re Looking For...

You’re a confident leader who collaborates with others to achieve results. You’re equally good at inspiring team members and engaging with customers. People want to be on your team. You drive results, use good judgment, and provide feedback so your team can develop and grow. You effectively manage multiple priorities simultaneously, but still ensure you provide attention to every detail - and every person.

You’ll Need To Have

• Associate’s degree or two or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends and holidays.
• Willingness to work additional shifts, if necessary, typically during the summer months, November through December, and/or during peak vacation periods.
  
  

Even Better If You Have

• Demonstrated ability to drive positive results in a cohesive environment with individual commission structure.
• Demonstrated skill in negotiation and conflict negotiation and the ability to build trust and act as an influencer.
• Strong written and oral communication skills.
• Demonstrated ability to balance multiple, sometimes competing priorities in a fast-paced environment.
  
  

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Verizon by 2x

Get notified about new Assistant Retail Manager jobs in Jacksonville, NC.

Jacksonville, NC $38,000.00-$60,000.00 9 months ago

Sales Associate / Jewelry Consultant - Zales - Jacksonville Mall - Jacksonville, NC

Full Time Assistant Store Manager (Store 6244)

Jacksonville, NC $10.75-$14.75 10 months ago

Full Time Assistant Store Manager (Store 4685)

Jacksonville, NC $10.75-$14.75 6 months ago

Full Time Assistant Store Manager (Store 0368)

Jacksonville, NC $10.75-$14.75 6 months ago

Retail-FT Early Moring Replenishment Manager

Retail-Full Time Framing Department Manager *Bonus Potential* (TRAINING PROVIDED)!!!)

Retail-Replenishment Manager-Early Mornings

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.