Restaurant Assistant Manager — Lead Teams & Guest Experience

Applebee's Services Inc; Beechmont (NY); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision Options

Tuition Reimbursement

Career Advancement

Job summary

Dine Brands Global, Inc. is seeking an experienced restaurant supervisor to support Applebee’s Neighborhood Grill + Bar® and IHOP® in a high-volume, casual dining environment. You will lead daily operations, coach team members, and ensure exceptional guest service across shifts.

The role requires 1-2+ years of supervisory experience, a hands-on leadership approach, and a commitment to hospitality excellence. Competitive salary with a quarterly bonus plan and comprehensive benefits are offered.

Qualifications

• 1-2+ years of supervisory experience in casual dining preferred.
• Experience teaching and training staff preferred.
• Strong personal and professional integrity.
• Ability to deal with confidential information and/or issues using discretion and good judgment.
• Passion to thrive in a fast-paced work environment.
• Ability to solve problems on the go.
• Passion for hospitality and interacting with guests.
• Sense to be "hands on" when needed.
• Flexible availability, including nights, weekends, and holidays.
• A passion for food service and providing guests’ exceptional service.
• Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant.

Responsibilities

• Operational Excellence: Maintaining restaurant cleanliness, adhering to safety and security protocols, and ensuring proper food preparation and presentation.
• Guest Experience: Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
• Staff Management: Supervising, training, and developing team members to ensure they deliver excellent service and meet IHOP’s standards.
• Financial Performance: Assisting with inventory management, cost control, and maximizing profitability.
• Team Leadership: Leading and motivating staff to achieve daily goals, manage schedules, and maintain a positive work environment.
• Employee Development: Recruiting, onboarding, and training new employees, and providing opportunities for growth.
• Communication: Serving as a point of contact for staff, vendors, and other internal teams.

Skills

Supervisory experience

Staff training

Integrity

Discretion

Hospitality

Hands on

Flexible schedule

Job description

Dine Brands Global, Inc. is seeking an experienced restaurant supervisor to support Applebee’s Neighborhood Grill + Bar® and IHOP® in a high-volume, casual dining environment. You will lead daily operations, coach team members, and ensure exceptional guest service across shifts.

The role requires 1-2+ years of supervisory experience, a hands-on leadership approach, and a commitment to hospitality excellence. Competitive salary with a quarterly bonus plan and comprehensive benefits are offered.