Assistant Manager, Restaurant

Seminole Hard Rock; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking an experienced Beverage Manager to lead the evening and late-night F&B operations. You will ensure service consistency, enforce policies, train staff, and certify standards across all beverage outlets.

Responsibilities include VIP Room II planning, scheduling audits, and cost controls aligned with budgets, while maintaining excellent guest relations and compliance with tribal policies.

Qualifications

• High school diploma, GED, or equivalent required.
• Associates or Bachelor's Degree in related discipline preferred.
• Minimum of 1 year of food or beverage management experience required, or an equivalent combination of education and experience.
• Proficient knowledge of Microsoft Office, Excel, and Word is required.
• Experience in high-volume beverage operations preferred.
• Experience in casino and/or hotel environment preferred.
• Team-oriented and must enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Must be articulate and possess a professional appearance and demeanor.
• Punctuality and meeting of deadlines is critical.

Responsibilities

• Must adhere to Seminole Tribe's Policies and Procedures.
• Food and Beverage MOD on the evening shift acting as key liaison between the division and the casino and hotel operations.
• Responsible for the proper planning and operation of all VIP Room II functions.
• Gathers/tracks vital guest feedback on food and beverage offerings used to substantiate suggested changes and enhancements regarding both product and services offered.
• Spearheads the continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide.
• Implements and monitors food and beverage control system, making revisions when necessary.
• Assists in organizing and operating food and beverage outlets in accordance with approved standards, budgetary limitations, policies and procedures.
• Assists in the development and implementation of the Food and Beverage department yearly budgets, capitol FF&E's and capitol projects.
• Directs and oversees the day-to-day activities of all food and beverage outlets.
• Knowledge of Seminole Hard Rock Hotel & Casino's policies, procedures and operations.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned.

Skills

Teamwork

Professional demeanor

Punctuality

Education

Associate or Bachelor’s Degree

Tools

Microsoft Office

Excel

Word

Job description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description:

Under the supervision of the Shift Manager Beverage, the incumbent will primarily assist as the resort's key F&B report during the evening and late night hours of operation. Primarily responsible to ensure consistency of service during our evening shift through the implementation of policy and procedure, training and certification, recognition and discipline of all evening food and beverage staff members.

Essential Job Functions:

• Must adhere to Seminole Tribe's Policies and Procedures.
• Food and Beverage MOD on the evening shift acting as key liaison between the division and the casino and hotel operations.
• Responsible for the proper planning and operation of all VIP Room II functions.
• Gathers/tracks vital guest relevant feedback on food and beverage offerings used to substantiate suggested changes and enhancements regarding both product and services offered.
• Spearheads the continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide.
• Implements and monitors food and beverage control system, making revisions when necessary.
• Assists in the responsibility of organizing and operating food and beverage outlets in accordance with approved standards, budgetary limitations, policies and procedures.
• Assists in the development and implementation of the Food and Beverage department yearly budgets, capitol FF&E's and capitol projects.
• Directs and oversees the day-to-day activities of all food and beverage outlets.
• Knowledge of Seminole Hard Rock Hotel & Casino's policies, procedures and operations.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned.

Qualifications:

• High School diploma, GED, or equivalent required.
• Associates or Bachelor's Degree in related discipline preferred.
• Minimum of 1 year of food or beverage management experience required, or an equivalent combination of education and experience.
• Proficient knowledge of Microsoft Office, Excel, and Word is required.
• Experience in high-volume beverage operations preferred.
• Experience in casino and/or hotel environment preferred.
• Team-oriented and must enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Must be articulate and possess a professional appearance and demeanor.
• Punctuality and meeting of deadlines is critical.

Work Environment:

The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift. May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. Prolonged periods of standing/walking. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or fe