Shift Manager, Beverage

Seminole Hard Rock Hotel & Casino Hollywood; Florida; Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

Seminole Hard Rock Hotel & Casino Hollywood is seeking an experienced Beverage Manager to supervise the Beverage Department, ensuring compliant service and performance during shifts. You will lead Assistant Managers, monitor alcohol service, protect assets, and uphold standards of guest satisfaction.

The role requires strong knowledge of inventory, pricing, and purchasing, with a background in high-volume casino/hotel beverage operations. Must be professional, punctual, and team-oriented.

Qualifications

• High School diploma, GED, or equivalent required.
• Associates or Bachelor’s Degree in related discipline preferred.
• Minimum of 3 years of food or beverage management experience required, or an equivalent combination of education and experience.
• Proficient knowledge of Microsoft Office, Excel, and Word is required.
• Familiarity with Stratton Warren purchasing system and POS procedures on Info-genesis platform preferred.
• Strong acumen in managing beverage assets from inventory control, pour analysis, and pricing/purchasing specifications.
• Experience in high-volume beverage operations preferred.
• Experience in casino and/or hotel environment preferred.
• Team-oriented and must enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Must be articulate and possess a professional appearance and demeanor.
• Punctuality and meeting of deadlines is critical.

Responsabilités

• Oversees floor, service & operations responsibilities for the Beverage department during assigned shift.
• Focuses on bar operations and infrastructure of the Beverage Department and cocktail operation.
• Drives Team Member satisfaction with ongoing training and development.
• Other assignments as directed.

Connaissances

People management

Inventory management

Customer service

Financial/purchasing

MS Office

POS systems

Formation

Associate or Bachelor’s degree preferred

Outils

Stratton Warren purchasing system

Info-genesis POS procedures

Microsoft Office (Excel/Word)

Description du poste

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first‑ever Guitar Hotel, 168 luxury guestrooms and unique swim‑up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square‑foot Rock Spa® & Salon; a 13.5‑acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45‑table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square‑foot, carpeted exhibition hall; and a 26,000 square‑foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000‑person capacity, will showcase A‑list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800‑937‑0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks

We offer rockin’ benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description

Under the supervision of the Beverage Manager, the incumbent is responsible for serving as the managerial presence for the Beverage Department in managing all aspects of Beverage Service & Operations during assigned shift. The position will supervise the Assistant Managers in their respective roles, observing team members for safe alcohol service, protection of assets and holding team members accountable for maintaining a high level of performance in delivering memorable sincere service.

Essential Job Functions

May include but are not limited to:

• Must adhere to Seminole Tribe's Policies and Procedures.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Oversees floor, service & operations responsibilities for the Beverage department during assigned shift.
• Focuses on bar operations and infrastructure of the Beverage Department and cocktail operation.
• Drives Team Member satisfaction with ongoing training and development.
• Other assignments as directed.

Qualifications

• High School diploma, GED, or equivalent required.
• Associates or Bachelor’s Degree in related discipline preferred.
• Minimum of 3 years of food or beverage management experience required, or an equivalent combination of education and experience.
• Proficient knowledge of Microsoft Office, Excel, and Word is required.
• Familiarity with Stratton Warren purchasing system and POS procedures on Info‑genesis platform preferred.
• Strong acumen in managing beverage assets from inventory control, pour analysis, and pricing/purchasing specifications.
• Experience in high‑volume beverage operations preferred.
• Experience in casino and/or hotel environment preferred.
• Team‑oriented and must enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Must be articulate and possess a professional appearance and demeanor.
• Punctuality and meeting of deadlines is critical.

Work Environment

• The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift.
• Environment is that of a restaurant/lounge that is fast‑paced and guest services oriented. It is sometimes loud/noisy, and crowded.
• Prolonged periods of standing/walking.

Closing

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Required

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.