BEVERAGE - ASSISTANT MANAGER

Seminole Hard Rock Hotel & Casino Hollywood; Florida; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Insurances

401K

Paid time off

Annual Bonus Opportunity

Job summary

A premier casino resort in New York is seeking an Assistant Manager for the Beverage department. In this role, you will oversee food and beverage operations during evening shifts, ensuring high standards of service and consistency. Candidates should have a high school diploma, experience in beverage management, and be proficient in Microsoft Office. This position offers rockin' benefits including Medical, Dental, and 401K options.

Qualifications

• Minimum of 1 year of food or beverage management experience required.
• Experience in high-volume beverage operations preferred.
• Must be articulate and possess a professional appearance and demeanor.

Responsibilities

• Assist as the resort’s key food and beverage report during evening shifts.
• Ensure consistency of service during evening shifts.
• Implement food and beverage control systems and revise as necessary.

Skills

Food and Beverage Management

Customer Service

Teamwork

Microsoft Excel

Communication Skills

Education

High School diploma or equivalent

Associate or Bachelor's Degree in related discipline

Tools

Microsoft Office

Excel

Word

Job description

BEVERAGE - ASSISTANT MANAGER

Job Location(s): US-FL-Hollywood

Overview

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first‑ever Guitar Hotel, 168 luxury guestrooms and unique swim‑up suites in the adjacent Oasis Tower, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include a lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 sq‑ft Rock Spa® & Salon; a 13.5‑acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45‑table poker room; 120,000 sq‑ft of premier meeting and convention space including a 38,000‑sq‑ft, carpeted exhibition hall; and a 26,000‑sq‑ft retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000‑person capacity will showcase A‑list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.

Benefits & Perks

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more!

Responsibilities

Under the supervision of the Shift Manager Beverage, the incumbent will primarily assist as the resort’s key F&B report during the evening and late night hours of operation. He/she is primarily responsible to ensure consistency of service during our evening shift through the implementation of policy and procedure, training and certification, recognition and discipline of all evening food and beverage staff members.

Essential Job Functions

• Must adhere to Seminole Tribe's Policies and Procedures.
• Food and Beverage MOD on the evening shift acting as key liaison between the division and the casino and hotel operations.
• Responsible for the proper planning and operation of all VIP Room II functions.
• Gathers/tracks vital guest relevant feedback on food and beverage offerings used to substantiate suggested changes and enhancements regarding both product and services offered.
• Spearheads the continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide.
• Implements and monitors food and beverage control system, making revisions when necessary.
• Assists in the responsibility of organizing and operating food and beverage outlets in accordance with approved standards, budgetary limitations, policies and procedures.
• Assists in the development and implementation of the Food and Beverage department yearly budgets, capitol FF&E's and capitol projects.
• Directs and oversees the day‑to‑day activities of all food and beverage outlets.
• Knowledge of Seminole Hard Rock Hotel & Casino's policies, procedures and operations.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard‑free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned.

Qualifications

• High School diploma, GED, or equivalent required.
• Associates or Bachelor’s Degree in related discipline preferred.
• Minimum of 1 year of food or beverage management experience required, or an equivalent combination of education and experience.
• Proficient knowledge of Microsoft Office, Excel, and Word is required.
• Experience in high‑volume beverage operations preferred.
• Experience in casino and/or hotel environment preferred.
• Team‑oriented and must enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Must be articulate and possess a professional appearance and demeanor.
• Punctuality and meeting of deadlines is critical.

Work Environment

• The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift.
• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• Prolonged periods of standing/walking.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast‑paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Required

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Referrals increase your chances of interviewing at Seminole Hard Rock Hotel & Casino Hollywood by 2x.