Assistant Manager Quality

Tech Observer; San Antonio (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Tech Observer is seeking an Assistant Quality Assurance Manager to support QA and food safety operations, ensuring products meet quality standards and regulatory requirements. You will supervise staff, help improve processes, and maintain food safety programs in a first-shift role.

The role emphasizes SOP development, root-cause analysis, and coordination with QA and Production Management to drive corrective actions and continuous improvement.

Qualifications

• Bachelor's degree in Food Science or five years experience as a Quality Control Technician in the food industry, or an equivalent combination of education and experience.
• Minimum of 2 years of experience managing Quality and Food Safety Operations, preferably in a sous vide food manufacturing environment.
• Strong organizational, written, and verbal communication skills.
• Proficiency in Microsoft Office.

Responsibilities

• Assist in developing, reviewing, and implementing Standard Operating Procedures (SOPs) related to food quality and food safety.
• Identify opportunities to improve existing quality and food safety programs and implement appropriate changes in coordination with QA and Production Management.
• Support the supervision of Quality Control staff, including training, reviewing documentation, conducting task audits, providing guidance, and covering responsibilities as needed.
• Investigate customer complaints and internal non-conformities, conduct root cause analysis, implement corrective actions, and monitor their effectiveness.
• Review production and quality control records to ensure accuracy, compliance, and timely completion of corrective actions.
• Ensure plant operations comply with applicable federal regulations, customer requirements, and BRC standards.
• Educate employees across departments on quality and food safety standards and conduct audits to identify and address compliance gaps.
• Oversee assigned prerequisite programs, including maintenance, supplier approval, pest control, sanitation, environmental and product testing, and allergen control.
• Perform additional duties as assigned by management.

Skills

Organizational skills

Written communication

Verbal communication

Regulatory compliance

Education

Bachelor's degree in Food Science

Five years experience as Quality Control Technician

Tools

Microsoft Office

Job description

Position: Assistant Quality Assurance Manager

Shift: 1st Shift | 7:00 AM – 4:00 PM

Job Summary

The Assistant Quality Assurance Manager is responsible for supporting quality assurance and food safety operations to ensure that products meet established quality standards and comply with applicable regulatory requirements. This role assists with overseeing quality control activities, supervising staff, improving processes, and maintaining food safety programs.

Required Experience

• Minimum of 2 years of experience managing Quality and Food Safety Operations, preferably in a sous vide food manufacturing environment.
• Strong organizational, written, and verbal communication skills.
• Proficiency in Microsoft Office.

Education Requirements

• Bachelor's degree in Food Science, or
• Five years of experience as a Quality Control Technician in the food industry, or an equivalent combination of education and experience.

Key Responsibilities

• Assist in developing, reviewing, and implementing Standard Operating Procedures (SOPs) related to food quality and food safety.
• Identify opportunities to improve existing quality and food safety programs and implement appropriate changes in coordination with QA and Production Management.
• Support the supervision of Quality Control staff, including training, reviewing documentation, conducting task audits, providing guidance, and covering responsibilities as needed.
• Investigate customer complaints and internal non-conformities, conduct root cause analysis, implement corrective actions, and monitor their effectiveness.
• Review production and quality control records to ensure accuracy, compliance, and timely completion of corrective actions.
• Ensure plant operations comply with applicable federal regulations, customer requirements, and BRC standards.
• Educate employees across departments on quality and food safety standards and conduct audits to identify and address compliance gaps.
• Oversee assigned prerequisite programs, including maintenance, supplier approval, pest control, sanitation, environmental and product testing, and allergen control.
• Perform additional duties as assigned by management.

Ideal Candidate Profile

The ideal candidate will have hands-on experience in food manufacturing quality assurance and food safety, strong knowledge of regulatory compliance, experience supporting or supervising QC teams, and the ability to identify quality issues and drive corrective actions.