Assistant Manager Property Management

National Community Renaissance; California; On-site; USD 50,000 - 70,000; Full time

Job summary

National Community Renaissance seeks an Assistant Community Manager to support the Community Manager in daily operations of an affordable housing property in California. You will handle resident files, coordinate marketing for vacancies, process housing applications, and assist with budgeted supply orders and reporting.

You will work closely with maintenance staff to ensure occupancy targets are met, respond to resident issues, and help maintain a safe, well‑managed community.

Qualifications

• High school diploma or equivalent required; strong verbal and written communication skills.
• Minimum 1–2 years in property management, preferably affordable housing.
• Administrative experience in an office environment.
• Basic budgeting understanding.
• Experience in customer service setting.
• Proficient in MS Office (Word, Excel, Outlook).
• Basic bookkeeping and arithmetic principles.

Responsibilities

• Maintain resident files in line with Compliance and Property Management policies.
• Assist in marketing and advertising for vacancies under the Fair Housing plan.
• Help maintain property waiting lists per Tenant Selection Plan.
• Process housing applications per affordable housing covenants.
• Assist in preparing deposits and daily banking.
• Post resident payments in Yardi promptly.
• Help prepare monthly management reports.
• Maintain work orders and postings in Yardi.
• Prepare office and maintenance supply orders within budget.
• Collaborate with maintenance to meet vacancy turn targets.
• Prepare late notices and notices to pay rent.
• Assist in legal proceedings as needed.
• Assist in showing available units to applicants.
• Maintain office and resident files.
• Monitor competitor activity and marketing.","Respond to resident complaints promptly and professionally.","Attend company events as required and may include overnight travel.","Other duties as assigned.","Help maintain 100% occupancy and a clean, safe community."],
• CoT_job_summary_short":"COMPANY NAME: National Community Renaissance\nKEY POINTS: Property management support, resident files, Yardi and budgeting tasks","job_summary_short":"<p>National Community Renaissance seeks an Assistant Community Manager to support the Community Manager in daily operations of an affordable housing property in California. You will handle resident files, coordinate marketing for vacancies, process housing applications, and assist with budgeted supply orders and reporting.</p><p>You will work closely with maintenance staff to ensure occupancy targets are met, respond to resident issues, and help maintain a safe, well‑managed community. Prior admin experience and MS Office proficiency are essential.</p>","contract_type":"fulltime","location_type":"on site","remote_scope":null,

Skills

Verbal and written communication

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Job Description

The Assistant Community Manager is responsible for assisting the Community Manager in the overall general administration and maintenance of the physical property. The Assistant Community Manager reports to the Community Manager and Regional Property Manager.

Responsibilities

• Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations.


• Assist in marketing and advertising for vacancies in accordance with properties affirmative Fair Housing Marketing Plan.


• Assist in maintaining property waiting list in accordance with Tenant Selection Plan.


• Process applications for housing in accordance with properties affordable housing covenants.


• Assist in preparing deposits for banking and making daily bank runs.


• Post resident payments into Yardi in a timely manner.


• Assist Community Manager in preparing management required month end reports.


• Assist Community Manager in maintaining work orders and posting in Yardi.


• Assist Community Manager in preparing office and maintenance supply orders in accordance with approved property budget.


• Working as a cohesive team with maintenance personnel to ensure vacancy turn times are met.


• Prepare late notices and notices to pay rent.


• Assist Community Manager with legal proceedings.


• Assist in showing available units.


• Maintain general office and resident files.


• Take a proactive role in shopping the competition and marketing.


• Assist residents at all times when requested.


• Record traffic in software program on a daily basis.


• Follow up with Guest Cards or a "Thank-You" response within twenty-four (24) hours of the visit with the prospect.


• Respond to all resident complaints in a timely and professional manner.


• Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee’s home.


• Other duties as requested.


• Assist Community Manager in maintaining 100% occupancy at all times.


• Ensure residents are provided a clean, safe and well maintained community.


• Maintain positive relations with CORE internal departments.


• Assist Community Manager in processing annual re-certifications within established timelines.


• Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.


• Encouraged to take company sponsored Tax Credit Specialist (TCS) certification class for professional development. TCS certification is required for promotion to a Community Manager position.

Experience

• High school education or equivalent is needed with proficiency in both verbal and written communication skills.


• Minimum 1 to 2 years working in property management, preferably in an affordable housing environment.


• Minimum one year working in an administrative position.


• Understanding and comprehension of budgeting.


• Minimum of one year working in a customer service environment.


• Working knowledge of Microsoft Office products such as Word, Excel, and Outlook.


• Basic bookkeeping and general mathematical principles.

Physical Requirements/Work Environment

• Sitting


• Walking


• Operate a computer


• Occasional lifting up to 25 pounds


• Occasional climbing of stairs

FLSA

• Non-Exempt

Company Description

CORE is one of the nation's largest non-profit affordable housing developers with a 30-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents.