Assistant Manager, Patient Friendly Access Pod

UVA Health; Virginia (MN); On-site; USD 59,075 - 118,150; Full time

Benefits offered by this job

Comprehensive benefits package

Paid Time Off

Education support

Job summary

UVA Health in Virginia seeks to fill a critical role focused on managing the financial aspects of patient care, including billing, insurance claims, and payment processing. The successful candidate will oversee patient entry points into the healthcare system and manage patient access staff to ensure efficiency while enhancing the patient experience.

The role requires at least 3 years of relevant experience and a high school diploma, with an Associate's Degree preferred. UVA Health offers a comprehensive benefits package including medical, dental, and vision insurance.

Qualifications

• 3 years relevant experience in patient care management.
• Ability to manage multiple priorities with attention to detail.
• Experience with healthcare billing and coding processes.

Responsibilities

• Manage financial aspects of patient care including billing and claims.
• Supervise patient access staff and oversee scheduling and registration.
• Ensure data accuracy and enhance the patient experience.

Skills

Attention to detail

Proficient communication skills

Auditory skills

Visual skills

Education

High School Graduate or Equivalent

Associate’s Degree

Job description

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis.

These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.

Represents people leaders (hire/fire authority) with majority of time spent overseeing their area of responsibility. Achieve goals through direct and/or indirect reports.

Supervises support level employees. Sets goals and objectives for other employees within the Job Area. Develops solutions to a variety of routine problems, and escalates more complex issues to higher-level managers. Ensures policies, practices, and procedures are understood and followed by direct reports.

Minimum Requirements

• Education: High School Graduate or Equivalent required. Associate’s Degree Preferred.
• Experience: 3 years relevant experience.
• Licensure: None required.
• PHYSICAL DEMANDS: Job requires sitting for prolonged periods; Repetitive motion: computer keyboard activity. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull less than 20 lbs.

The pay range for this role is $59,075.00 - $118,150.00 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.