Assistant Manager, Patient Friendly Access Pod

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 59,075 - 118,150; Full time

Benefits offered by this job

Comprehensive Benefits Package

Paid Time Off

Health Saving Plans

Flexible Spending Accounts

Certification and education support

Job summary

The Rector & Visitors of the University of Virginia is seeking a candidate for a role focused on managing financial aspects of patient care including billing, insurance claims, and payment processing.

This position involves supervising patient access staff, ensuring efficient navigation through administrative processes while maintaining data accuracy. The role requires a High School Graduate or Equivalent, 3 years of relevant experience, and offers a comprehensive benefits package including medical, dental, vision, and generous paid time off.

Qualifications

• 3 years of relevant experience in healthcare management.
• Proficient communicative, auditory, and visual skills.
• Ability to lift/push/pull less than 20 lbs.

Responsibilities

• Manage the financial aspects of patient care including billing and insurance claims.
• Supervise patient access staff and ensure data accuracy.
• Develop solutions to routine problems and escalate complex issues.

Skills

Financial management

Patient care management

Scheduling and registration

Attention to detail

Supervisory skills

Education

High School Graduate or Equivalent

Associate's Degree

Job description

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization, and revenue cycle analysis.

These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.

Represents people leaders (hire/fire authority) with majority of time spent overseeing their area of responsibility. Achieve goals through direct and/or indirect reports.

Supervises support level employees. Sets goals and objectives for other employees within the Job Area. Develops solutions to a variety of routine problems, and escalates more complex issues to higher-level managers. Ensures policies, practices, and procedures are understood and followed by direct reports.

Minimum Requirements

Education: High School Graduate or Equivalent required. Associate's Degree Preferred.

Experience: 3 years relevant experience.

Licensure: None required.

Physical Demands

Job requires sitting for prolonged periods; repetitive motion: computer keyboard activity. Proficient communicative, auditory and visual skills; attention to detail and ability to write legibly; ability to lift/push/pull less than 20 lbs.

The pay range for this role is $59,075.00 - $118,150.00 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.