Assistant Manager - Optical

Eyeglass World; Lafayette (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Lafayette, IN seeks a Store Manager to lead a team delivering quality eye care and great value. You will drive profit, monitor sales, and ensure top customer service while coordinating with doctors and corporate office.

You will oversee staffing, promotions, and merchandising, recruit and retain staff, and balance daily operations to meet goals. Experience in optical sales and staff supervision is required; strong communication and analytical skills are a plus.

Qualifications

• Optical sales experience with customer focus.
• Supervising experience preferred.
• Proficient computer skills and POS familiarity.
• Ability to lead, coach and build relationships with staff.
• Solid understanding of store operations and success metrics.
• Strong communication, both written and verbal.
• Excellent customer service and problem-solving skills.
• Ability to analyze and discuss financial results with leaders.

Responsibilities

• Drive profit, sales and performance goals per National Vision standards.
• Monitor sales results against budgeted targets.
• Ensure store associates deliver top customer service.
• Maintain readiness of same-day service via production board.
• Communicate with management and provide store reports.
• Build relationships with doctors and act as liaison with staff.
• Oversee promotions, advertising and visual merchandising.
• Supervise and motivate staff to complete day-to-day tasks.
• Assist GM with staffing, recruiting and retention.
• Motivate the team to exceed performance standards.
• Duties may vary by state license or credentials.

Skills

Optical sales

Supervising

Customer service

Leadership

Store operations

Communication

Financial reports

Problem solving

Job description

Company Description

Join Eyeglass World and help lead a team dedicated to delivering quality eye care and clear vision with style. With 100+ stores nationwide, we are known for trendy eyewear, unbeatable value, and same-day service. For more details about Eyeglass Word, visit

Join Eyeglass World and help lead a team dedicated to delivering quality eye care and clear vision with style. With 100+ stores nationwide, we are known for trendy eyewear, unbeatable value, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.com. Working at Eyeglass World also means you are a part of a larger family of brands, National Vision. At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all.

How would you like Sundays off? Yes, every Sunday we’re closed!

Must be available to work Saturdays and opening shifts.

Job Description

What would you do? – The Specifics

• Drive and achieve profit, sales and performance goals according to National Vision standards.
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Maintain awareness of same day service using “Ready When Promised” production board.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
• Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Qualifications

Are you the right fit? – The Suitable Talent

• Optical sales experience. Supervising experience is preferred.
• Proficient computer skills.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Able to present clear and concise information and respond to questions from managers, associates, and customers.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount

Focus On Professional Growth And Career Fulfillment

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
• Educational Courses: Gain access to courses that support both your personal and professional development.
• Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.