Assistant Manager - Optical

Eyeglass World; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k Retirement Savings

Flexible Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Indianapolis, IN, is hiring an Assistant Manager to lead daily store operations and drive profitability while delivering exceptional eye-care and a stylish shopping experience.

The role requires supervising experience, strong communication, and proven ability to coach staff, manage customer service standards, and analyze financial reports. Join a growing nationwide brand and contribute to a high-energy team.

Qualifications

• Optical sales experience; supervising experience preferred.
• Proficient computer skills.
• Proven ability to lead, coach and build associate relationships.
• Strong communication skills (oral and written).
• Ability to analyze, create, and understand financial reports.
• Demonstrated problem-solving abilities.

Responsibilities

• Drive and achieve profit, sales and performance goals according to National Vision standards.
• Monitor sales results against budgeted figures.
• Ensure all store associates deliver outstanding customer service.
• Maintain awareness of same-day service using the Ready When Promised board.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting.
• Develop and maintain good relationships with doctors and store staff; liaison between doctor and store personnel.
• Ensure store promotions, advertising, and merchandising are in place and known by all staff and doctors.
• Supervise and motivate staff and ensure timely completion of day-to-day tasks.
• Assist the General Manager with staffing, recruiting and retaining a high-caliber team.
• Motivate associates to exceed performance standards.

Skills

Optical sales

Leadership experience

Customer service

Communication skills

Problem solving

Tools

POS systems

Job description

Company Description

Join Eyeglass World and help lead a team dedicated to delivering quality eye care and clear vision with style. With 100+ stores nationwide, we are known for trendy eyewear, unbeatable value, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.com.

Working at Eyeglass World also means you are a part of a larger family of brands, National Vision. At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all.

As an Assistant Manager, you will oversee daily operations, support and motivate your team, and ensure customers receive quality eye care along with an exceptional shopping experience, leaving with both clear vision and great style.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

• Drive and achieve profit, sales and performance goals according to National Vision standards.
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Maintain awareness of same day service using “Ready When Promised” production board.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
• Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.

Qualifications

Are you the right fit? – The Suitable Talent

• Optical sales experience. Supervising experience is preferred.
• Proficient computer skills.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Able to present clear and concise information and respond to questions from managers, associates, and customers.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount

Focus On Professional Growth And Career Fulfillment

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
• Educational Courses: Gain access to courses that support both your personal and professional development.
• Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term.

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.