Assistant Manager - Old Orchard, Abercrombie & Fitch

A&F Stores, Inc.; Silvis (IL); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

A&F Stores, Inc. in Silvis, Illinois, is seeking a supervisory role focused on customer service and operational excellence. Responsibilities include supervising the sales floor, training staff, and maintaining brand standards.

The ideal candidate will have a Bachelor’s degree or one year of supervisory experience. This role offers a competitive starting pay of $23.00 per hour along with a variety of benefits including paid time off and a 401(K) savings plan.

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus with knowledge of current fashion trends.
• Ability to thrive in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom ensuring excellent customer service.
• Train and develop non-management staff.

Skills

Customer focus

Strong communication skills

Team building

Ability to multitask

Education

Bachelor’s degree or one year of supervisory experience

Job description

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance
• Available Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU

Pay

Starting rate: $23.00 per hour (recruiting pay range: $23.00‑$23.00 per hour). The starting rate and range may be modified in the future.

EEO Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.