Assistant Manager - Oakbrook Center, Abercrombie & Fitch

A&F Stores, Inc.; Oakbrook Terrace (IL); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

A&F Stores, Inc. in Oakbrook Terrace, Illinois, is seeking a qualified supervisor to enhance customer service and operate store routines. The role requires effective management of sales floor activities, staff training, and fulfillment of OMNI channel orders.

Applicants should demonstrate a strong work ethic and customer focus, with responsibilities including staff management and achieving sales goals. Benefits include a quarterly bonus program and comprehensive health coverage.

Qualifications

• Supervisory experience in a customer-facing role.
• Ability to engage in a fast-paced environment.
• Strong work ethic and drive to achieve results.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom.
• Train and develop non-management staff.
• Conduct staffing and scheduling operations.

Skills

Customer focus

Knowledge of current fashion trends

Strong communication skills

Team building

Detail-oriented

Proactive thinking

Education

Bachelor’s degree or one year of supervisory experience

Job description

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance
• Available Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU

Pay

Starting rate: $23.00 per hour (recruiting pay range: $23.00‑$23.00 per hour). The starting rate and range may be modified in the future.

EEO Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.