Assistant Manager of Store Operations

Hy-Vee, Inc.; Cottage Grove (MN); On-site; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Manager of Store Operations. The role involves supervising staff, ensuring customer satisfaction, and managing store operations. Ideal candidates will have a high school diploma and retail experience, showcasing strong problem-solving and interpersonal skills. Join a team committed to providing excellent service and fostering a positive work environment.

Qualifications

• At least one year of retail experience including Assistant Manager duties.

Responsibilities

• Supervises and coordinates the activities of employees to ensure customer needs are met.
• Oversee employee training, handle issues, and coordinate disciplinary procedures.
• Manage store maintenance, sanitation, and cleanliness.

Skills

Problem-solving

Mathematical skills

Interpersonal skills

Education

High School diploma or equivalent

Tools

Pallet jack

Cash registers

Computer

Forklift

Job description

Join to apply for the Assistant Manager of Store Operations role at Hy-Vee, Inc.

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” which can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Assistant Manager Store Operations; Assistant Manager Perishables; Assistant Manager Health Wellness Home

Department: General

FLSA: Non-Exempt

General Function

Supervises and coordinates the activities of employees to ensure customer needs are met.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Reports to: District Store Director; Store Manager

Positions reporting to you: All positions except those listed above or designated by the Store Director

Primary Duties and Responsibilities

• Maintain a positive attitude fostering friendliness and teamwork.
• Encourage employees to greet and speak to customers; provide prompt, courteous, and efficient service.
• Assist customers with their needs, such as locating products, securing out-of-reach items, loading heavy items, and passing along suggestions or requests.
• Answer the telephone promptly and courteously.
• Uphold Hy-Vee’s core values of honesty, integrity, friendliness, and caring for customers and employees.
• Oversee employee training, handle issues, and coordinate disciplinary procedures.
• Assist in pricing, displays, and ensuring store standards for service, employee relations, and profitability.
• Ensure compliance with store policies, safety procedures, and legal requirements.
• Manage store maintenance, sanitation, and cleanliness.
• Use store hardware and software effectively.
• Assist in labor forecasting and scheduling.
• Evaluate employee performance and recommend personnel actions.
• Train staff on safety procedures and ensure a safe work environment.
• Order merchandise and coordinate compliance with policies and laws.
• Assist with replenishing shelves, designing displays, and solving operational problems.
• Adhere to company policies and work scheduled hours.

Secondary Duties and Responsibilities

• Motivate employees and create a positive environment.
• Recruit, interview, and participate in onboarding new employees.
• Stay informed about market trends and new products.
• Provide ongoing education to staff on policies and procedures.
• Make recommendations on merchandise and store layout.
• Participate in store operations as needed.
• Handle cash registers and perform related duties.

Knowledge, Skills, Abilities, and Worker Characteristics

• Problem-solving skills and ability to interpret instructions.
• Mathematical skills involving fractions, decimals, and percentages.
• Interviewing and guiding skills, following manuals, and interacting with people.

Education and Experience

• High School diploma or equivalent.
• At least one year of retail experience including Assistant Manager duties.

Supervisory Responsibilities

• Assigning work, reviewing performance, and managing staff activities.
• Participate in hiring, transfers, promotions, and disciplinary actions.

Physical Requirements

• Ability to exert up to 50 pounds occasionally and 20 pounds frequently.
• Visual and physical activities including climbing, standing, lifting, and reaching.

Working Conditions

Exposure to dust, noise, temperature extremes, and potential hazards. Fast-paced environment.

Equipment Used

Pallet jack, cash registers, computer, forklift, and other store equipment.

Financial Responsibility

Authorized to purchase merchandise, supplies, and order repairs.

Contacts

Daily contact with customers, employees, vendors, and regulatory agencies.

Confidentiality

Access to sensitive information including sales, wages, and financial reports.

Hourly wage range: $23.00 to $32.20 depending on experience.

For benefits information, visit Benefits | Hy-Vee.

Ready to smile? Apply today!