Assistant Manager of Park Services

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free Hersheypark admission

Medical/Dental/Vision

401K

Paid time off

Job summary

Hersheypark is seeking an Assistant Manager of Park Services to supervise part-time seasonal team members across Hersheypark, GIANT Center, Hersheypark Stadium, and Hershey Theatre. You will coordinate training, manage staffing levels, and ensure safety and cleanliness standards while delivering excellent guest experiences.

As a full-time team member, you will receive perks such as free admission to Hersheypark and comprehensive benefits, including medical, dental, and vision coverage, a 401K,

Qualifications

• Minimum of 2 years related experience.
• Minimum of 1 year supervisory experience.
• 18 Years or older
• Must have a valid Driver's License
• Completion of high school or GED

Responsibilities

• Supervise and lead Park Services team members, ensure proper staffing and training.
• Provide coaching and training for part-time seasonal team members on their shifts.
• Coordinate daily staffing levels with operational needs.
• Oversee equipment inventories and coordinate repairs.
• Communicate with Management on operational issues and maintain cross-department relationships.
• Perform tasks as assigned by management.

Skills

MS Excel

MS Word

Education

High school diploma or GED

Job description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

The Assistant Manager of Park Services will supervise and lead part-time seasonal team members in ensuring that appearance and cleanliness expectations are met and exceeded for all of our venues, to include Hersheypark, GIANT Center, Hersheypark Stadium, and Hershey Theatre. This role will assist in coordinating and conducting training sessions and will ensure that staffing levels are commensurate with cleaning needs.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Supervise and lead the Park Services team members to include morning clean-up crews, janitorial attendants, and supervisor positions. Ensure each area has proper staffing and that all team members have proper training and documentation for each shift.*
• Provide coaching and training for part-time seasonal team members on their shifts. Assist in leadership development through providing opportunities for employees to continue to grow and develop while providing recognition and appreciation to our team members.*
• Coordinate and ensure that daily staffing levels are commensurate with operational needs.*
• Oversee and maintain department equipment inventories and ensure all equipment is functioning properly. Coordinate timely and efficient repairs while maintaining proper inventory levels.*
• Communicate regularly with Management regarding operational issues or concerns to include team member or guest matters. Establish and maintain a good working relationship with other departments and support teams to ensure alignment and consistency.*
• Perform and complete assigned tasks from management as needed.*

Qualifications

• Minimum of 2 years of related experience.
• Industry Experience - Amusement Park, Construction/Maintenance, Hospitality/Tourism
• Minimum of 1 year supervisory experience.
• 18 Years or older
• Must have a valid Driver's License
• Completion of high school or GED

Knowledge, Skills, And Abilities

• Skilled in the use of Microsoft Office applications, including Excel and Word.

While performing the duties of this job, the employee is required to:

• Climbing Ladders Occasional (Reaching Forward Occasional (Climbing Stairs Occasional (<33%) (25ft maximum height)
• Lifting Frequent (34-66%) (50lbs maximum weight)
• Reaching Overhead Occasional (Finger Dexterity Occasional (
• Hand/Eye Coordination Frequent (34-66%)
• Stooping Occasional (Bending Occasional (Sitting Occasional (
• Standing Frequent (34-66%)
• Walking Frequent (34-66%)
• This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
• This job regularly requires verbal communication of detailed information to others either by phone or in person.
• The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
• The position is subject to extreme heat. Temperatures above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
• The position is subject to extreme cold. Temperatures typically below 32° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
• The position is subject to both environmental conditions. Activities occur inside and outside.
• The position is subject to outside environmental conditions. No effective protection from the weather.
• This position is subject to flexible schedule and requires weekend and evening availability.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.