Assistant Manager - Oak Creek, WI

The Goodyear Tire & Rubber Company; Oak Creek (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking an Assistant Manager for our Goodyear Commercial Tire & Service Centers to partner with the Center Manager in running the location, maximizing sales, reducing costs, and delivering exceptional customer service across a nationwide network.

You will assist with staffing, training, and safety, promote products and services, and assume a lead role when the manager is absent.

Qualifications

• One year of previous management experience.
• Must have a valid driver's license.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Assist the Center Manager in the management of the location.
• Direct the store in the absence of the center manager to attain sales and profit objectives.
• Assist with hiring, training, and managing associates.
• Support sales and service departments.
• Ensure compliance with company standards and protect assets including inventory, trucks, and equipment.
• Communicate work assignments and staffing needs to associates.
• Support safety, health, and environmental issues.

Skills

Leadership

Customer service

Communication

Staff management

Education

High School Diploma or GED

Associate Degree

Job description

Thank you for your interest in a career at Goodyear Commercial Tire & Service Centers. We are a service and retreading market leader with over200Commercial Tire Ce nters and Truck Care Centers located across the United States. Our mission statement is 'SERVICE EXCELLENCE – ALWAYS'. We have the unique ability to service the largest nation-wide commercial fleets while also providing friendly hometown service to regional and local fleets.

General Description

As the Assistant Manager you will be responsible for partnering with the Center Manager to effectively run the center. This will include working to maximize sales and minimize costs working towards AOP goals, motivate associates to achieve a high standard of customer service in order to grow sales and profitability, assist with the resolution of complaints, staffing, customer service, and safety, assume lead role when manager is out, and engage in career training and development efforts. You will also be responsible for developing, merchandising, billing, creating invoices, controlling assets, and promotion of products and services. We encourage you to allow us to invest in your success as you invest in ours!

Responsibilities Will Include, But Not Be Limited To

• Assist the Center Manager in the management of the location.
• Direct the activities of the store in the absence of the center manager. This will include managing associates in an effective manner to attain sales results in achieving profit objectives by increasing sales and market share.
• Assist the Center Manager with hiring, training, and managing associates.
• Assist the sales and service departments.
• Operate the center in the absence of the center manager. This will include compliance with company standards in operating procedures, policies, and protection of assets including but not limited to inventory, accounts receivable, trucks, and equipment.
• Enforce company policies and procedures.
• Provide "Service Excellence, Always" to meet the sales and service goals of the location and needs of the customer.
• Communicate specific work assignments and responsibilities to associates.
• Assist the Center Manager in ensuring proper staffing levels with qualified personnel.
• Assist with managing safety, health, and environmental issues.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting

Basic Requirements

• Ability to relocate based on the needs of the business and personal development for the role.
• One year of previous management experience.
• Must have a valid driver's license.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications

• High School Diploma or GED.
• Associate Degree in related field.

Candidate Criteria

• Strong oral and written communication ability.
• Commitment to follow all safety procedures and work in a safe manner.
• Must be able to work in a results-oriented, fast-paced environment as part of a team.
• Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.