Assistant Manager - Multifamily Leasing & Community

Bach Team; Kearns (UT); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical

PTO

Paid Holidays

Dental

Vision

Life Insurance paid for by the company

Short and Long term disability

Company events and activities

Job summary

FourSite Property Management, operating under Bach Team, is seeking an Assistant Manager to join our community in Utah. The role partners with the Property Manager to drive leasing performance, resident satisfaction, and financial results.

The Assistant Manager will lead the leasing team, oversee resident engagement, manage renewals, and maintain strong resident relationships. The position requires initiative, organization, and the ability to serve as acting Property Manager when needed.

Qualifications

• Strong verbal and written communication skills with a commitment to exceptional customer service and resident satisfaction.
• Demonstrated leadership abilities with the confidence to coach, motivate, and support a leasing team.
• Excellent organizational and time management skills with the ability to prioritize responsibilities and meet deadlines in a fast-paced environment.
• Strong attention to detail and the ability to maintain accurate records, reporting, and resident documentation.
• Effective problem-solving and conflict resolution skills with the ability to handle sensitive resident and employee situations professionally.
• Previous multifamily property management experience preferred, ideally in a leasing or Assistant Manager role.
• Understanding of leasing operations, resident retention, lease renewals, delinquency management, and collection procedures.
• Ability to analyze leasing activity, occupancy trends, and financial performance to support property goals.
• Self-motivated, dependable, and comfortable taking initiative and making decisions when the Property Manager is unavailable.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

Responsibilities

• Assist the Property Manager in overseeing daily community operations and ensuring property performance goals are met.
• Lead, coach, and support the leasing team to achieve leasing goals, maintain strong conversion rates, and deliver exceptional customer service.
• Monitor resident delinquency, manage in-house collection efforts, and follow up on outstanding balances to minimize financial loss.
• Oversee the lease renewal process, including resident communication, renewal offers, follow-up, and retention efforts.
• Develop and implement creative resident engagement and retention initiatives that promote resident satisfaction and a strong sense of community.
• Assist with leasing activities, including prospect follow-up, property tours, application processing, and lease execution.
• Prepare and review weekly and monthly property reports, including leasing activity, occupancy, renewals, and delinquency.
• Support property marketing efforts, including outreach, social media engagement, and maintaining a positive online presence.
• Assist with resident concerns, conflict resolution, and ensuring timely follow-up to maintain positive resident relationships.
• Serve as the acting Property Manager in the Property Manager's absence, overseeing onsite operations, supporting team members, and addressing daily operational needs.
• Support the Property Manager in maintaining company policies, procedures, and operational standards.

Skills

Leadership abilities

Communication skills

Organizational skills

Time management

Problem-solving

Customer service

Attention to detail

Decision making

Tools

Microsoft Office

RealPage OneSite

Entrata

Yardi

Job description

FourSite Property Management, operating under Bach Team, is seeking an Assistant Manager to join our community in Utah. The role partners with the Property Manager to drive leasing performance, resident satisfaction, and financial results.

The Assistant Manager will lead the leasing team, oversee resident engagement, manage renewals, and maintain strong resident relationships. The position requires initiative, organization, and the ability to serve as acting Property Manager when needed.