Assistant Manager, Luxury Material Operations

Tiffany & Co.; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Tiffany & Co. in New York seeks an Assistant Manager to oversee the Material Operations department’s daily operations, coordinating staff and workflows to ensure timely repair orders and accurate estimates. You will supervise scheduling and support the implementation of new processes to uphold our luxury brand standards.

The role emphasizes leadership, development of staff, and collaboration with the department Manager to maintain high quality service and coverage during peak periods.

Qualifications

• Bachelor’s degree required plus management experience in a fast-paced setting.
• Strong leadership and ability to motivate a team and drive quality.
• Excellent organizational skills and attention to detail.
• Proficient English communication and writing skills.
• Willingness to work overtime during peak seasons and holidays.
• Experience with Tiffany & Co. systems is a plus.

Responsibilities

• Oversee day-to-day operations of the Material Operations department.
• Manage staff workflows, schedules, and process improvements.
• Monitor repair orders, estimates, pricing, and customer interactions.
• Provide staff development and performance coaching to ensure high standards.

Skills

Leadership

Initiative

Problem solving

Organizational skills

English proficiency

Flexibility

Collaboration

Education

Bachelor’s degree

Tools

AS400

MIPS

Job description

Tiffany & Co. in New York seeks an Assistant Manager to oversee the Material Operations department’s daily operations, coordinating staff and workflows to ensure timely repair orders and accurate estimates. You will supervise scheduling and support the implementation of new processes to uphold our luxury brand standards.

The role emphasizes leadership, development of staff, and collaboration with the department Manager to maintain high quality service and coverage during peak periods.