Assistant Manager: Lead Teams & Elevate Guest Experience

Dhanani Group Inc; Humble (TX); Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Scholarship Fund Program

Burger King emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Zusammenfassung

Dhanani Group Inc. is seeking a hands-on supervisor for Burger King in Humble, TX. You will lead team members, deliver exceptional guest service, and ensure daily operations meet quality and financial targets.

This role emphasizes training, coaching, scheduling, and maintaining safe, clean, and efficient restaurant performance. Strong communication and a drive to advance within a fast-paced franchise are essential.

Qualifikationen

• Minimum 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Effective communication with guests and team members.
• Resolve issues per Burger King standards.
• Maintain motivation and resolve conflicts.

Aufgaben

• Develop Servant Leaders—put people and restaurant first.
• Create memorable guest experiences with excellent service.
• Balance high-quality service with financial goals.
• Onboard and train new team members.
• Lead team huddles to motivate and inform.
• Provide ongoing coaching and feedback.
• Develop shift supervisors for career growth.
• Recognize and celebrate team successes.
• Coach on brand service behaviors; train, observe, feedback.
• Monitor speed of service and guest expectations.
• Ensure welcoming, clean restaurant environment.
• Ensure product quality and operational standards.
• Collaborate with GM on improvement plans for guest metrics.
• Review sales and scheduling to meet QSC targets.
• Ensure accurate cash handling and HACCP logs.
• Review inventory and ordering efficiency.
• Evaluate cost controls and efficiency.
• Manage onboarding of new staff.

Kenntnisse

Guest service

Leadership

Communication

Team collaboration

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Dhanani Group Inc. is seeking a hands-on supervisor for Burger King in Humble, TX. You will lead team members, deliver exceptional guest service, and ensure daily operations meet quality and financial targets.

This role emphasizes training, coaching, scheduling, and maintaining safe, clean, and efficient restaurant performance. Strong communication and a drive to advance within a fast-paced franchise are essential.