Assistant Manager: Lead Team, Elevate Service & Profit

Papa John's International; Appleton (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Papa John's in Appleton, WI is seeking an Assistant Manager to oversee shift operations under the General Manager, ensuring compliance with product and service standards. This role emphasizes leadership, quality decision making, and accountability, developing the competencies to advance to General Manager.

The position requires managing people, inventory, and finances while delivering excellent customer service in a fast-paced restaurant environment.

Qualifications

• High School diploma or GED.
• Stable supervisory work history.
• Team leadership and customer service focus.

Responsibilities

• Provides quality products to customers by ensuring each delivered product meets Papa John’s standards.
• Communicates, trains and promotes quality standards to team members using the Operations Manual and Team Member Handbook.
• Recommends performance actions to the General Manager to maintain quality and customer focus.
• Manages sales goals by delivering prompt service and increasing check averages through training and marketing.
• Manages profit goals and controls costs within budget using the PROFIT System.
• Plans and manages inventory to meet sales demand and safeguard assets while maintaining safety and security.

Skills

Attention to Detail

Customer Focused

Developing Others

Flexibility

Initiative

Managing Execution

Teamwork

Education

High School diploma or GED

Supervisory experience

Job description

Papa John's in Appleton, WI is seeking an Assistant Manager to oversee shift operations under the General Manager, ensuring compliance with product and service standards. This role emphasizes leadership, quality decision making, and accountability, developing the competencies to advance to General Manager.

The position requires managing people, inventory, and finances while delivering excellent customer service in a fast-paced restaurant environment.