Assistant Manager - Lead Team & Customer Service

SmartRecruiters, Inc.; Manteno (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Paid Training

Incredible Bonus Structure

Job summary

MBR Management, a local Domino's franchise, is seeking an energetic Assistant Manager for our Manteno, IL location. You will support the store manager in daily operations, lead a dedicated team, and ensure outstanding customer service.

Responsibilities include overseeing shifts, training staff, managing schedules, resolving customer concerns, maintaining standards, assisting with inventory and loss prevention, and participating in hiring and evaluations.

Qualifications

• Proven experience in retail or service industry management.
• Strong leadership skills to motivate and develop team members.
• Excellent customer service and conflict resolution.
• Proficient in basic computer applications.
• Able to multitask in a fast-paced environment.

Responsibilities

• Oversee daily operations with the store manager.
• Lead, motivate, and train team members to meet goals.
• Manage staff scheduling and task assignments.
• Resolve customer complaints professionally and promptly.
• Ensure policy compliance and store safety.
• Assist in inventory management and merchandising.
• Participate in hiring, training, and evaluations.
• Support loss prevention and store security.
• Analyze sales data and implement improvement strategies.
• Fill in for the store manager as needed.

Skills

Leadership

Customer service

Organizational

Communication

Problem solving

Multitasking

Time management

Flexibility

Computer literacy

Retail operations

Job description

MBR Management, a local Domino's franchise, is seeking an energetic Assistant Manager for our Manteno, IL location. You will support the store manager in daily operations, lead a dedicated team, and ensure outstanding customer service.

Responsibilities include overseeing shifts, training staff, managing schedules, resolving customer concerns, maintaining standards, assisting with inventory and loss prevention, and participating in hiring and evaluations.