Assistant Manager - Flexible Hours & Team Leader

SmartRecruiters, Inc.; Decatur (IL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Paid Training

Health, Dental & Vision Insurance (60+

401(k) contribution

Job summary

MBR Management, a locally owned Domino's franchise in Decatur, IL, is seeking an Assistant Manager to support daily operations, lead staff, and ensure exceptional customer service.

Responsibilities include overseeing scheduling, inventory, training, and performance analysis while upholding company policies and standards. This role offers hands-on leadership in a fast-paced retail setting with growth opportunities.

Qualifications

• Proven experience in retail or customer service, with 1–2 years in a supervisory role.
• Strong leadership skills with the ability to motivate and guide team members.
• Excellent customer service and a customer-focused mindset.
• Proficient in problem-solving and decision-making.
• Outstanding verbal and written communication abilities.
• Efficient time management and organizational skills.
• Basic computer proficiency including POS systems and scheduling software.
• High school diploma or equivalent required; Bachelor's degree preferred.

Responsibilities

• Assist the Store Manager in daily operations and achieving business goals.
• Lead, motivate, and train team members to maintain high performance standards.
• Ensure excellent customer service by addressing inquiries and resolving issues promptly.
• Manage inventory including ordering, receiving, and stocking merchandise.
• Create and adjust employee schedules to optimize staffing levels.
• Implement and maintain company policies and procedures.
• Assist in hiring, training, and developing new team members.
• Monitor store appearance, cleanliness, and organization.
• Analyze sales data and implement strategies to improve performance.
• Handle cash management and financial reporting responsibilities.

Skills

Supervisory leadership

Customer service

Team motivation

Communication

Scheduling

Problem-solving

Time management

POS systems

Education

High school diploma or equivalent

Bachelor's degree in Business Administration

Tools

POS systems

Scheduling software

Job description

MBR Management, a locally owned Domino's franchise in Decatur, IL, is seeking an Assistant Manager to support daily operations, lead staff, and ensure exceptional customer service.

Responsibilities include overseeing scheduling, inventory, training, and performance analysis while upholding company policies and standards. This role offers hands-on leadership in a fast-paced retail setting with growth opportunities.