Assistant Manager - Lead Store Team & Guest Experience

White-House-Black-Marke

San Mateo (CA)

On-site

USD 32,000 - 39,000

Full time

14 days+
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Benefits offered by this job

Medical/dental/vision insurance
401(k) plan
Merchandise discounts
Professional development
Advancement opportunities
Philanthropy partnerships

Job summary

WHBM in Hillsdale Shopping Center, San Mateo, CA, is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless customer experience on the sales floor.

This role emphasizes hiring, coaching, product knowledge, omni-channel service, and maintaining brand standards. You will foster a welcoming environment, ensure safe store operations, and build community connections through events and philanthropy.

Qualifications

  • 3 years of retail management experience preferred.
  • Must be at least 18 years old.
  • Flexible availability including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and maneuver around the sales floor.

Responsibilities

  • Lead store team to deliver a customer-centered experience.
  • Assist in hiring, development, and coaching of associates.
  • Lead by example on the sales floor and utilize an omni-channel approach.
  • Maintain a visually inspiring store environment reflecting brand standards.
  • Ensure safe and efficient store operations including inventory management and daily replenishment.
  • Build community connections through in-store events and philanthropic initiatives.

Skills

Retail management
Team leadership
Customer service
Communication

Job description

WHBM in Hillsdale Shopping Center, San Mateo, CA, is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless customer experience on the sales floor.

This role emphasizes hiring, coaching, product knowledge, omni-channel service, and maintaining brand standards. You will foster a welcoming environment, ensure safe store operations, and build community connections through events and philanthropy.

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