Assistant Manager: Lead Store Sales & Team Growth

Abercrombie & Fitch Co.; Natick (MA); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Quarterly incentive bonus program

Paid time off

Paid volunteer day

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

401(k) with company match

Training and development

Career advancement

Job summary

Abercrombie & Fitch Co. (Hollister) in Natick Mall, MA, seeks an Assistant Manager. This full-time role blends strategy, operations, and people leadership to drive sales and deliver exceptional customer service.

You’ll oversee opening/closing, supervise salesfloor and stockroom, handle staffing and payroll, train non-management staff, and push product knowledge and visual displays while protecting assets and driving omni-channel orders.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends.
• Ability to balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Leadership

Staff scheduling

Sales analysis

Visual merchandising

Communication

Education

Bachelor’s degree or supervisory experience

Job description

Abercrombie & Fitch Co. (Hollister) in Natick Mall, MA, seeks an Assistant Manager. This full-time role blends strategy, operations, and people leadership to drive sales and deliver exceptional customer service.

You’ll oversee opening/closing, supervise salesfloor and stockroom, handle staffing and payroll, train non-management staff, and push product knowledge and visual displays while protecting assets and driving omni-channel orders.