Assistant Manager — Lead Operations, Training & Growth

IRB USA DKN DB Operating Company; Broadview Heights (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Bonus Program

Free Shift Meals

Paid Time Off

401(k) Retirement Plan

Medical/Dental/Vision

Tuition Benefits

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Job summary

Dunkin’ is seeking an Assistant Manager to support the General Manager with daily restaurant operations and to ensure each shift runs smoothly. You will help with local store marketing to reach sales and profit goals while guiding team members through performance and training initiatives.

You’ll need retail or hospitality management experience, strong time management, attention to detail, and excellent guest service skills, with readiness to start early shifts and maintain flexible availability.

Qualifications

• Minimum six months of retail, restaurant, or hospitality management experience.
• Must be 18 years or older (as required by law).
• Must have strong time management, attention to detail, and guest service skills.

Responsibilities

• Help the General Manager with day-to-day restaurant operations and ensure shifts run smoothly.
• Assist with local store marketing to achieve sales and profit goals.
• Support team members through performance coaching and training initiatives.

Skills

Retail/Restaurant/Hospitality mgmt exp

Time management

Attention to detail

Guest service

Job description

Dunkin’ is seeking an Assistant Manager to support the General Manager with daily restaurant operations and to ensure each shift runs smoothly. You will help with local store marketing to reach sales and profit goals while guiding team members through performance and training initiatives.

You’ll need retail or hospitality management experience, strong time management, attention to detail, and excellent guest service skills, with readiness to start early shifts and maintain flexible availability.