Assistant Manager — Lead a Customer-First Team

worldmarket; Murfreesboro (TN); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Employee shopping discount

Wellness resources

Anniversary and recognition programs

Hands-on training for career growth

Medical, Dental, Vision insurance; 401

Employee Assistance Program

Job summary

World Market in Murfreesboro, TN is seeking an Assistant Manager to lead a high-performance team and drive sales while upholding our brand values, policies, and standards.

In partnership with the Store Manager, you will develop your team, execute daily tasks, and foster a customer-first selling culture across Customer Experience, Freight Flow, Operations, and Merchandising. This role requires flexible scheduling and a passion for retail excellence.

Qualifications

• Proven leadership experience delivering results in retail.
• Strong communication and coaching skills.
• Ability to coach associates and de-escalate customer situations.

Responsibilities

• Model and lead a customer-first culture and brand values.
• Analyze trends and take action based on reporting.
• Maintain World Market culture and standards.
• Plan daily tasks and duties with the Store Manager.
• Recruit, develop, and retain a high-performance team.
• Utilize tools/resources to train and validate execution.
• Enforce Loss Prevention policies and inventory initiatives.
• Maintain a safe work environment through ongoing safety training.

Skills

Leadership

Customer experience

Communication

Coaching

De-escalation

Prioritization

Urgency

Attention to detail

Problem solving

Delegation

Scheduling flexibility

Team development

Job description

World Market in Murfreesboro, TN is seeking an Assistant Manager to lead a high-performance team and drive sales while upholding our brand values, policies, and standards.

In partnership with the Store Manager, you will develop your team, execute daily tasks, and foster a customer-first selling culture across Customer Experience, Freight Flow, Operations, and Merchandising. This role requires flexible scheduling and a passion for retail excellence.