Assistant Manager: Lead a Customer-First Retail Team

knitwellgroup; Kansas; On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and careerAdv

Job summary

knitwellgroup is seeking an Assistant Manager for our WHBM store in Leawood, KS. You will assist the Store Manager in leading the team, delivering an exceptional, personalized customer experience, and driving store performance.

The role emphasizes creating a welcoming environment, mentoring associates, and using an omni-channel approach to sales while maintaining brand standards and store operations.

Qualifications

• 3 years of retail management experience preferred.
• Excellent communication and interpersonal skills.
• Ability to lead and develop a team.
• Strong customer service focus and hospitality mindset.
• Flexible availability including nights, weekends, and holidays.
• Ability to lift/carry up to 50 pounds.

Responsibilities

• Lead the store team to deliver a customer-centered experience.
• Help achieve the store's financial goals and motivate staff.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor and use omni-channel selling.
• Maintain a visually inspiring store that reflects brand standards.
• Manage inventory, replenishment, and inventories execution.
• Ensure compliance with policies and procedures.
• Build community connections through in-store events and philanthropy.

Skills

Retail leadership

Communication skills

Team building

Customer service

Flexibility

Inventory management

Coaching

Tools

POS system

Merchandising

Job description

knitwellgroup is seeking an Assistant Manager for our WHBM store in Leawood, KS. You will assist the Store Manager in leading the team, delivering an exceptional, personalized customer experience, and driving store performance.

The role emphasizes creating a welcoming environment, mentoring associates, and using an omni-channel approach to sales while maintaining brand standards and store operations.