Assistant Manager – Johnstown, CO

Ziggi’s Coffee, LLC; Johnstown (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

The Ziggi’s Coffee, LLC in Colorado is seeking an Assistant Manager who leads with hospitality and integrity, partnering with the General Manager to deliver exceptional guest experiences and maintain smooth store operations.

You will support onboarding, hands-on training, and ongoing development of the team while upholding brand values, safety standards, and daily banking and inventory tasks. This role emphasizes teamwork, accountability, and a positive store culture.

Qualifications

• Leadership experience in a coffee shop or similar setting.
• Strong knowledge of daily store operations and drink quality standards.
• Ability to lead by example, give and receive feedback, and adapt as needed.
• Excellent interpersonal and communication skills.
• Reliable with initiative and strong brand understanding.
• Completed required training modules and aligned with brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support onboarding, hands-on training, and ongoing team development.
• Foster a safe, inclusive, and positive work environment focused on guest experience and team well-being.
• Communicate clearly with GM, store owners, and team members.
• Handle administrative duties such as inventory ordering, deposits, and invoicing.
• Support health, safety, and cleanliness standards across the store.
• Step in as leadership during GM absences and act as a on-shift decision-maker.

Skills

Leadership

Store operations

Communication

Reliability

Brand training

Feedback

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.