Assistant Manager – Longmont, CO – South Main Street

Ziggi’s Coffee, LLC; Longmont (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Ziggi’s Coffee, LLC is looking for an Assistant Manager who will champion guest experience and support the General Manager in daily operations. You’ll lead by example, coach team members, and help maintain a warm, efficient store culture that reflects our brand values and growth mindset.

In this role you’ll balance accountability with teamwork, assist in onboarding and training, ensure high drink quality, accurate cash handling, and uphold health and safety standards while delivering outstanding

Qualifications

• 3–6 months of leadership experience in a coffee shop or café.
• Strong knowledge of daily store operations and drink quality standards.
• Able to lead by example and provide/receive feedback.
• Excellent interpersonal and communication skills.
• Reliable, self-motivated, and able to take initiative.
• Completed required training modules and understands brand values.

Responsibilities

• Partner with the General Manager to lead the team and daily operations.
• Support onboarding, hands-on training, and ongoing team development.
• Foster a safe, inclusive, and positive work environment focused on guest experience.
• Communicate clearly with GM, store owners, and team members.
• Perform administrative duties including inventory orders, deposits, and invoicing.
• Help uphold health, safety, and cleanliness standards.
• Step into leadership during GM absences and make on-shift decisions.

Skills

Leadership

Customer service

Communication

Team development

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.