Assistant Manager – Erie, CO

Ziggi’s Coffee, LLC; Erie (CO); On-site; USD 42,000 - 58,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager in Colorado to partner with the General Manager on daily operations and team development. You will onboard new hires, train staff, and maintain a safe, welcoming store environment that prioritizes guest experience.

This role requires strong communication, reliability, and a proactive mindset to lead by example across shifts and during GM absences.

Qualifications

• 3–6 months of leadership experience in a coffee shop or similar fast-paced setting.
• Strong understanding of daily store operations, drink quality, and service fundamentals.
• Able to lead by example, give/receive feedback, and cover roles as needed.
• Excellent interpersonal and communication skills.
• Reliable, proactive, and able to take initiative without supervision.
• Completed required training modules and understands brand values.

Responsibilities

• Co-lead with General Manager to manage team and day-to-day operations.
• Support onboarding, hands-on training, and ongoing team development.
• Foster a safe, inclusive, and positive work environment focused on guest experience.
• Communicate clearly with GM, store owners, and team.
• Handle administrative duties: inventory orders, deposits, invoices.
• Uphold health, safety and cleanliness standards store-wide.
• Lead during GM absences and act as on-shift decision-maker.

Skills

Leadership

Operations management

Communication

Team development

Reliability

Tools

Training modules

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.