Library - Associate III - Programming and Outreach

King William County Library System; Duncanville, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

The King William County Library System is seeking a Library Associate 3-Programming and Outreach to join the Operations Team. This role emphasizes program planning for all ages, community outreach, and strong customer service within a 40-hour work week.

The successful candidate will communicate effectively, work independently or with groups, and advocate for libraries. Responsibilities include leading story times, STEAM activities, volunteer coordination, and ensuring privacy of patron records

Qualifications

• Minimum high school diploma or GED; further degree preferred.
• Excellent written and verbal communication and collaboration skills.
• Ability to work with diverse populations and provide strong customer service.
• Proficiency with Microsoft Office and office equipment.
• Experience in planning programs for youth and families; story times a plus.
• English/Spanish speaking preferred.

Responsibilities

• Provide excellent customer service with a friendly greeting.
• Plan and lead programs for children, teens, and adults including story times and STEAM activities.
• Submit diverse programming for approval in line with guidelines.
• Participate in community outreach and engagement programs.
• Transport, set up, and tear down outreach displays.
• Coordinate volunteers and provide training as needed.
• Ensure privacy and custodianship of customer records per policy.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Microsoft Office Suite

Public speaking

Bilingual English/Spanish

Education

HS Diploma or GED

Associate degree preferred

Bachelor's degree preferred

Tools

Microsoft Office Suite

Office equipment operation

Job description

Description

JOB SUMMARY

The Library Associate 3-Programming and Outreach is a member of the Operations Team. This position reports to the Assistant Library Director. The successful candidate will possess an outgoing nature with excellent communication, presentation and organizational skills, confidently works independently or with groups, and be a passionate advocate for libraries.

Hours worked per week: 40

PRIMARY RESPONSIBILITES

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provide excellent customer service through welcoming customers with a sincere greeting.
• Plan and lead engaging programs for children, teens, and adults, including story times, craft and STEAM activities.
• Plans and submits for approval a diversity of programming in alignment with programming guidelines.
• Participates in community outreach and engagement programs as assigned.
• Transport, set up, and tear down outreach displays.
• Coordinate volunteers and assign duties, providing necessary training.
• Follow all legal and policy requirements related to customer privacy and custodianship of customer records.
• Other duties as assigned

Requirements

JOB REQUIREMENTS

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• Must have a H.S. Diploma or GED required; Associate or Bachelor’s degree preferred.
• Must be able to work a schedule that will include a combination of days, evenings, and Saturdays.
• Must have strong customer service skills and ability to work well with diverse populations.
• Must possess and demonstrate excellent written and oral communication, collaboration, and interpersonal skills.
• Must have the ability to follow directions and complete tasks in a timely fashion.
• Must have valid Texas Driver’s License with current insurance and clean driving record.
• Must possess advanced proficiency using app-based devices, computers, printers, Microsoft Office Suite, and office equipment.
• Must have experience with serving youth and planning and executing story times
• English/Spanish speaking preferred

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Health Care Plan (Medical, Dental, and Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.