Assistant Manager Ideal Market Store 6

Kaki Brothers Management LLC; Metairie (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Ideal Market in Metairie, LA is seeking an Assistant Manager to support the Store Manager in all duties and to stand in during their absence. Responsibilities include handling customer complaints, supervising staff, overseeing sales, reporting, and inventory control, and ensuring policy adherence.

The role requires strong customer service, team leadership, and problem-solving skills, with a focus on maintaining product availability and driving store performance.

Qualifications

• Assist the Store Manager in planning and executing customer attraction strategies.
• Handle customer complaints and ensure quality service across staff.
• Monitor inventory and help control store costs and budgets.
• Review and implement store policies and procedures.

Responsibilities

• Assist the Store Manager in day-to-day operations including sales, ordering, and payment processes.
• Track progress on weekly, monthly, quarterly, and yearly goals.
• Monitor and maintain store inventory for all departments.
• Evaluate employee performance and identify training needs.
• Supervise and motivate staff to perform at their best.
• Oversee operating costs and retail resources.
• Suggest sales training programs and techniques.
• Comply with company policies and processes.
• Analyze consumer behavior and adjust product positioning.
• Manage customer complaints and ensure excellent service.
• Research new products and update store merchandise.
• Create reports and interpret data such as revenue, expenses, and competition.
• Perform periodic audits to ensure proper operation and presentation.
• Ensure adherence to policies; ensure key products are available.
• Act as a representative of Ideal Market and lead by example.

Skills

Customer service

Sales

Inventory control

Reporting

Data analysis

Staff motivation

Policy enforcement

Job description

The Assistant Manager position must observe and enforce all store rules and company policies by actively supporting the Manager. Will be responsible for performing all the Store Manager's duties in his or her absence and contributing to store's operation. The Assistant should be able to handle customer complaints and make sure that all store staff provide good service. Day-to-day operations may include customer service, sales, reporting, and inventory control. In addition, it implements, reviews, and monitors store policy and procedures.

Responsibilities

• Assist the Store Manager in planning and implementing strategies to attract customers.
• Assist the Store Manager in day-to-day customer service operations (e.g., sales, ordering, and payment processes).
• Track progress on weekly, monthly, quarterly, and yearly goals.
• Monitor and maintain store inventory for all departments.
• Evaluate employee performance and identify hiring and training needs.
• Supervise and motivate staff to do their best and spot opportunities for growth.
• Oversee operating costs, budgets, and retail resources.
• Suggest sales training programs and techniques.
• Comply with all established company policies and processes.
• Analyze consumer behavior and adjust product positioning.
• Manage customer complaints and ensure excellent service is provided.
• Research emerging products and use the information to update store merchandise.
• Create reports, analyze, and interpret data, such as revenue, expenses, and competition.
• Perform periodic audits to ensure that the store is in proper operation and presentable.
• Ensure that all employees adhere to company policies and guidelines.
• Walk the store constantly and ensure that established procedures are being followed and key products are always available (carne asada, roast chicken, rotisserie chicken, sauces, pork rinds, etc.).
• Act as a representative of Ideal Market and be an example to our staff.
• Other tasks as needed.

Full-Time/Part-Time Full-Time

Shift Rotating Days and Evenings

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.