Assistant General Manager

JayToo Enterprises - Freddy's Frozen Custard & Steakburgers; Chandler (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Advancement opportunities

Paid Training

Family friendly hours

Meal allowance

Competitive pay based on experience

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Freddy's Frozen Custard & Steakburgers in Chandler, AZ seeks an Assistant General Manager who will lead guest relations, employee development, and business growth. You will work with management to maintain a strategic vision, foster a culture of excellence, and ensure superb execution of food and service by the team.

The role requires experience in hiring, training, and retaining staff, with demonstrated leadership, coaching, and motivation skills in a fast-paced environment.

Qualifications

• Experience in guest service leadership and staff development.
• Experience reading and using financial statements or sales reports.
• Ability to coach, direct, and motivate a diverse team in a fast-paced environment.
• Strong attention to detail and quality standards.

Responsibilities

• Lead guest relations and staff development to drive growth.
• Collaborate with management to maintain strategic vision and culture.
• Hire, train and retain employees to improve performance.
• Coach, direct and motivate the team to meet goals.
• Ensure high standards of food and service execution.

Skills

Guest service

Team building

People development

Financial statements

Sales reporting

Coaching

Teamwork

Attention to detail

Communication skills

Desktop software

Inventory management

Labor management

P&L knowledge

Profit growth

Tools

None

Job description

Benefits:

• Advancement opportunities
• Paid Training
• Family friendly hours
• Meal allowance for personal or work use
• Competitive pay based on experience
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Freddy's is looking for managers who are passionate about guest relations, employee development, and business growth. Seeking an Assistant General Manager candidate with an understanding of sales, profits, and guest satisfaction. The ideal candidate will work closely with the management staff to maintain a strategic vision for the future of the restaurant while developing a culture that ensures great execution of food and service by the staff. Experience in hiring, training, and retaining employees is a plus. The candidate will have also demonstrated leadership skills, including coaching, directing, and motivating the team. A minimum of 1 year of experience as a shift lead or manager in full service, casual dining, or quick service restaurant is a requirement. Provide a fun, fast-paced and fulfilling work environment for team members with an interest in the development of self and team members to meet long-term growth goals. If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you! Growth opportunities are available to candidates who demonstrate pride, service and that attention to detail that makes Freddy’s successful.

Physical Requirements (including but not limited to):

• Available to work a variety of hours including days, nights, and weekends within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building, and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching, and teamwork; ability to motivate, train, and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guests and team members
• Proficient in typical desktop software program
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management, and knowledge of P&Ls is desired
• Always focused on profits and sales growth