Assistant Manager - Grand Arcade, Hollister

Abercrombie & Fitch Co.; Arcade (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. in Arcade, California is seeking an Assistant Manager to lead store operations, ensure excellent customer service, and drive sales results. The role includes responsibility for training staff, managing daily routines, and maintaining a high level of visual merchandising. Successful candidates will demonstrate strong business acumen, creativity, and a commitment to engaging team leadership, with opportunities for professional growth within the company.

Qualifications

• Proven leadership skills in retail operations.
• Strong understanding of sales and customer service principles.
• Ability to drive efficiency and sales results.

Responsibilities

• Oversee daily store operations to ensure smooth functioning.
• Supervise sales floor while ensuring customer satisfaction.
• Train and develop non-management staff effectively.
• Analyze store reports to enhance decision-making and sales.

Skills

Business strategy

People management

Customer service

Sales analysis

Training and development

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.