Assistant Manager, FT

Marcus Theatres; Williamsburg (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free Movies

Discounted concessions

Flexible schedules

Early wage access

Career growth across properties

Discounts at Marcus Hotels & Resorts

Referral bonus

And much more!

Job summary

Marcus Theatres in Williamsburg, VA is seeking a dedicated Full Time Assistant Manager to lead daily theatre operations, coach staff, and ensure exceptional guest service. The role requires managing staffing, scheduling, cash handling, and opening/closing procedures in a fast-paced, safety-conscious environment.

The ideal candidate will have supervisory experience, strong communication skills, and flexibility for nights, weekends, and holidays.

Qualifications

• Must be at least 18 years old with supervisory experience in a high-volume theatre, cinema, retail, or hospitality setting.
• High school diploma or equivalent; business/marketing coursework preferred.
• Strong interpersonal, verbal, and written communication skills.
• Flexible availability including nights, weekends, and holidays.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Lead daily theatre operations including staffing, scheduling, cash handling, and opening/closing procedures.
• Train, coach, and develop associates while fostering a positive and service-driven environment.
• Maintain cleanliness and safety by following company standards; ensure a welcoming environment.
• Manage inventory, order supplies, and monitor maintenance and safety across all areas.
• Operate and troubleshoot projection and sound equipment, POS systems, and theatre tech.
• Assist with hiring processes, orientation, and ongoing associate development.
• Ensure compliance with corporate policies, local laws, and PCI regulations.
• Handle guest concerns with professionalism and service recovery.
• Analyze business trends to drive sales, optimize schedules, and support corporate initiatives.

Skills

Supervisory experience

Interpersonal skills

Verbal communication

Written communication

Flexibility

Customer service

Calm under pressure

Education

High school diploma or equivalent

Business or marketing coursework preferred

Tools

POS systems

Theatre operations software

Job description

Description

The Spotlight's on You: Start Your Journey at Marcus Theatres!

Are you ready to launch your career with a blockbuster opportunity? At Marcus Theatres, we’re not just offering jobs—we’re handing out backstage passes to something bigger. With over 90 years of movie magic, we’re redefining entertainment through immersive technology, unforgettable guest experiences, and a passionate team that brings every show to life. Whether you’re a film fanatic, tech enthusiast, or hospitality hero, this is where passion meets purpose. We are seeking a dedicated Full Time Assistant Manager who willdrive theatre operations by leading with example, delivering exceptional guest service, and motivating staff in a fast-paced, clean, and safe environment while ensuring compliance with company policies and achieving financial goals.

Located in Williamsburg, Virginia, Movie Tavern Williamsburg is an 8-screen dine-in entertainment destination featuring Take Five Lounge and in-theatre dining service. This theatre combines innovative movie presentation technology, exceptional hospitality, and a commitment to guest satisfaction to create memorable entertainment experiences for every visitor. At Marcus Theatres, our mission is to deliver great experiences and achieve great results, and we're looking for team members who are ready to help us shape the future of entertainment.

What’s in it for you?

• Free Movies
• Discounted concessions and free popcorn
• Flexible or set schedules
• Early wage access
• Ability to grow your career and transfer from one property to another
• Discounts at Marcus Hotels & Resorts locations rooms, restaurants, cafes, lounges, golfing, skiing, and spa
• Referral bonus for family and friends
• And much more!

What we are looking for:

• Must be at least 18 years old with supervisory experience in a high-volume theatre, cinema, retail, or hospitality setting.
• Strong interpersonal, verbal, and written communication skills.
• Eager to learn new skills, tasks, and software to meet evolving industry demands.
• Flexible availability including nights, weekends, and holidays.
• Ability to remain calm and effective under pressure.
• Capable of lifting up to 50 lbs; work involves standing, walking, and occasional sitting.
• Ability to obtain food handling licenses as required by local/state laws.
• High school diploma or equivalent required; business or marketing coursework preferred.

What you will be doing:

• Lead daily theatre operations including staffing, scheduling, cash handling, and opening/closing procedures.
• Train, coach, and develop associates while fostering a positive and service-driven environment.
• Support a culture of cleanliness by consistently following and reinforcing company cleaning standards. Take ownership of maintaining a clean, organized, and welcoming environment at all times.
• Manage inventory, order supplies, and monitor cleanliness, maintenance, and safety across all areas.
• Operate and troubleshoot projection and sound equipment, as well as POS and other theatre systems.
• Support hiring processes, orientation, and ongoing associate development.
• Ensure compliance with corporate policies, local laws, audit processes, and PCI regulations.
• Handle guest concerns with professionalism, ensuring positive service recovery and managing theatre communications.
• Analyze business trends to drive sales, optimize schedules, and support corporate initiatives.

Salary Estimate: $20/hr

About Us

As part of the prestigious Marcus Corporation, Marcus Theatres has been captivating audiences since 1935, when we opened our first theater in Ripon, WI. Today, we’re proud to be the fourth-largest theater circuit in the U.S., with 995 screens across 78 locations in 17 states, under the Marcus Theatres, Movie Tavern by Marcus, and BistroPlex brands. At Marcus Theatres, our passion for film is electric, driven by the excitement of storytelling and a commitment to delivering extraordinary experiences. We’re looking for exceptional talent to help us continue creating unforgettable moments for every moviegoer.

From the thrill of a premiere to the joy of a guest’s smile, every day is a chance to create wow-worthy moments in a fun, fast-paced, and cinematic environment. If you're energetic, guest-focused, and ready to grow, shine, and be part of something truly vibrant and creative, this is your cue. This isn’t just a job—it’s your chance to step into the spotlight. Your story is just beginning, and the credits are far from rolling.

Note: the above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.