Assistant Manager - Fast-Casual Café Leader

Workstream; Milford (CT); On-site; USD 28,000 - 36,000; Full time

Job summary

Tropical Smoothie Café in Milford, CT is seeking a Crew Leader with a focus on operations and people development. This role emphasizes coaching staff, driving sales, controlling costs, and delivering outstanding customer service in a fast-casual environment.

You'll monitor performance, support local store marketing, maintain sanitation standards, and represent the brand with professionalism. Prior managerial experience preferred; strong communication and computer skills are needed.

Qualifications

• Managerial experience in restaurant/fast-casual preferred.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in front and back of house.
• Basic computer skills: Word, Excel, Outlook.

Responsibilities

• Monitor sales growth & cost control against budget and performance to meet profit goals.
• Maintain and exceed customer expectations to build brand loyalty.
• Present a consistent, professional image by maintaining sanitation & appearance standards.
• Communicate and stay updated on marketing & promotional materials.
• Execute marketing & sales programs following guidelines.
• Build cafe sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Skills

Managerial experience

Recruiting

Training

Sales growth

Customer service

Cost control

Computer skills (Word/Excel/Outlook)

Verbal & written communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Tropical Smoothie Café in Milford, CT is seeking a Crew Leader with a focus on operations and people development. This role emphasizes coaching staff, driving sales, controlling costs, and delivering outstanding customer service in a fast-casual environment.

You'll monitor performance, support local store marketing, maintain sanitation standards, and represent the brand with professionalism. Prior managerial experience preferred; strong communication and computer skills are needed.