Assistant Manager - Farmington (362)

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Farmington (NM); On-site; USD 35,000 - 45,000; Full time

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers is seeking an Assistant Manager for our Farmington, NM location. This full-time position oversees shift execution, coaches the team, and ensures exceptional guest experiences. Responsibilities include supervising restaurant standards, providing guest service, and assisting with operational strategies.

The ideal candidate must be at least 18 years old, have leadership experience, and be able to lift up to 50 pounds. Join us to help create memorable experiences for our guests!

Qualifications

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Must be able to lift up to 50 pounds.
• Must pass a background check and ERC required training.
• Must be able to pass and maintain ANSI Manager Certification.

Responsibilities

• Oversee shift execution and coach the team.
• Ensure compliance with food safety and cleanliness standards.
• Prepare and serve steakburgers and custard.
• Assist with training and motivating team members.
• Support strategies for operations and sales growth.

Skills

Leadership

Teamwork

Communication Skills

Attention to Detail

Problem-Solving

Job description

Job Location: Farmington, NM 87402.

Position Type: Full Time.

About the Position

The Assistant Manager oversees shift execution, coaches and develops the team, and ensures that every guest leaves happy. This role supports daily operations, drives sales growth, and helps achieve strategic vision for the restaurant.

Essential Duties and Responsibilities

• Supervise the restaurant to ensure that Freddy’s standards of Hospitality, Quality, and cleanliness are being followed.
• Provide exceptional guest service and set an example for team members through a positive attitude, order accuracy and hospitality.
• Prepare and serve exceptional steakburgers, custard, etc.
• Maintain attendance, policy and procedure with yourself and team members on shift.
• Take initiative to provide great guest service by coaching and assisting team members.
• Ensure compliance with food safety, security, quality and cleanliness standards.
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, employee relations issues or injuries.
• Work together with your team on training, evaluating, counseling, disciplining and motivating team members, supporting all coworkers with dignity and respect.
• Demonstrate a leadership attitude and willingness to train others on all shifts.
• Assist with inventory, hiring and other administrative duties as needed.
• Support strategies to ensure operations progress, sales growth, and team member retention.
• Other duties as assigned within the scope of the position.

Minimum Qualifications

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Ability to lead, motivate, and employ a team.
• Attention to detail and problem‑solving skills.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• MUST have teamwork and communication skills.
• Ability to manage time effectively and prioritize tasks to meet deadlines.
• Must follow all food safety and sanitation expectations.
• Must be able to multi‑task and stay organized.
• Must pass a background check and ERC required training.
• Must be able to pass and maintain ANSI Manager Certification.