Assistant Manager - Eyewear Store Leader & Growth

Eyeglass World; Chattanooga (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & CompanyH o l

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World is seeking an Assistant Manager to oversee daily store operations and lead a team in delivering quality eye care with an exceptional shopping experience. With 100+ stores nationwide and same-day service, you will balance staffing, drive sales, and ensure top customer satisfaction.

As part of the National Vision family, you’ll contribute to promotions, reporting, and franchise-wide standards while supporting doctors and staff.

Qualifications

• Optical sales experience. Supervising experience is preferred.
• Proficient computer skills.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Able to present clear and concise information and respond to questions from managers, associates, and customers.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.

Responsibilities

• Drive and achieve profit, sales and performance goals according to National Vision standards.
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Maintain awareness of same day service using “Ready When Promised” production board.
• Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
• Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
• Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.

Skills

Optical sales

Leadership

Customer service

Store operations

Communication

Job description

Eyeglass World is seeking an Assistant Manager to oversee daily store operations and lead a team in delivering quality eye care with an exceptional shopping experience. With 100+ stores nationwide and same-day service, you will balance staffing, drive sales, and ensure top customer satisfaction.

As part of the National Vision family, you’ll contribute to promotions, reporting, and franchise-wide standards while supporting doctors and staff.