Assistant Manager - Employee Purchases Luxury Jewelry

Solomon Page; New York (NY); Hybrid; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Commuter benefits

Job summary

Solomon Page is seeking an Assistant Manager for Employee Purchases in Luxury Jewelry, based in NYC, with a hybrid work arrangement (4 days onsite, 1 day remote). You will support North America employees with stock and order management, helping them place orders and ensuring timely delivery.

Key duties include coordinating Staff Sales, stock transfers, and pricing uploads, while collaborating with Finance, HR, and International Operations to resolve issues and deliver exceptional service.

Qualifications

• Bachelor's degree required.
• 3-4 years of merchandising, supply chain, or operations experience.
• Proficient in Excel, Word, PowerPoint.
• SAP experience is a strong plus.
• Retail and luxury experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Serve as the key point of contact for all Employees, provide Supply Chain support for North America.
• Monitor and extract sales from Staff Sales website.
• Allocate products from Local Warehouse or request stock transfers from boutiques or International.
• Provide guidance on exceptional returns/issues.
• Co-ordinate pricing uploads with teams.
• Liaise with International Operations regarding stock availability.
• Follow-up Employee Orders from request until delivery.
• Communicate delivery lead-time deviations.
• Update Staff Sales tools in case of Return or Cancellation due to unavailability.
• Support Long Service Awards orders by coordinating with International Operations and HR.

Skills

Strong interpersonal and communication

Customer Service focus

Fast learner

Organized detail-oriented

Flexible and reactive

Entrepreneurial mindset

Independent and team player

Time management and decision-making

Ability to work additional hours

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

SAP

Job description

Our client, a top company based in NYC, is looking for an Assistant Manager - Employee Purchases Luxury Jewelry. The Assistant Manager will work within the Supply Chain Department for North America. The Person will be the main point of contact for North America employees for stock and order management activities. The role is 4 days onsite and 1 remote each week. This person will work with customer service and purchase order management for the company's internal employee sales. The role is a combination of working with the employees within the organization, helping them to place their orders, manage the order process for a timely delivery.

• Hourly pay rate: $40-45 an hour, dependent on experience
• Help is needed through the busy holiday season with possibility of extension.

Responsibilities

• Serve as the key point of contact for all Employees, provide the Supply Chain support and responsible for responding to employees questions.
• Monitor and extract sales from Staff Sales website
• Allocate products from Local Warehouse or request stock transfers from boutiques or International
• Provide guidance and updates to employees on exceptional returns/issues
• Managing pricing and coordinating with teams on pricing uploads
• Liaise with International Operations regarding stock availabilities.
• Follow-up Employee Orders from request until the delivery (lead-time info, orders creation, delivery, and transport follow-up).
• Anticipate any delivery lead-time deviation and communicate it accordingly.
• Update Staff Sales tools in case of Return or Cancellation due to unavailability.
• Support the Long Service Awards orders by placing the order with International Operations, communicating status to HR, and confirming delivery details, creating deliveries to Employees in a timely manner.
• Process and follow employee requests for solitaires, liaising with HQ + local teams
• Handle the Free Of charge orders creations to Employees.

Stock Management

• Partner with Planners to maximize the stock in the local Warehouse for Employee purchase best sellers.
• Identify stock issues and opportunities. Communicate accordingly to the International Operations to updateCc Staff Sales catalogue.
• Responsible for defining allocation priorities when there is a stock constraint situation in partnership with Planners.
• Monitor inventory levels in Local Warehouse Flash Sales dedicated location (ESAL).
• Proactively initiate transfers from boutiques to Local Warehouse for retired Products with validation of merchandise planners. Follow-up on status and flow.
• Liaise with Operations regarding Flash sale stock validation.
• Facilitate stock returns to International for remaining products with low potential in ESAL location.

Consignment

• Work with Finance to confirm/validate consignments
• Open/Close consignments as needed
• Process manual orders for purchased consignments as requested by Finance

Project Management & Continuous Process Improvement

• Provides reports as needed for Management. Maintain dashboards related to Employee programs.
• Coordinate Flash Sales with each team (Supply Chain, Marketing, Commercial, Warehouse) by defining schedule and deliverables. Communicate with management Sales Results.
• Support the implementation of new tools or programs in partnership with International.
• Proactively propose actions plan to enhance processes or existing tools.
• Test User for tools of improvement / website where needed.
• Handle special projects and responsibilities as required. Communicate with Supply Chain, Marketing, Commercial, Warehouse, Finance, Tax.
• Assist with administrative functions

Qualifications

• Bachelor's degree
• 3-4 years of experience in merchandising, supply chain, or operations related role
• Proficiency in Excel, Word, PowerPoint
• SAP experience is a strong plus
• Retail experience a plus
• Luxury experience a plus
• Strong interpersonal and communication skills
• Customer Service focus
• Fast learner
• Organized and capacity to work in the details
• Flexibility and reactivity
• An entrepreneurial mind-set that includes a curiosity to improve business acumen is required
• Motivated individual able to work independently and as a team player is required
• Strong organizational skills with excellent time management and decision-making skills;
• Ability to work additional hours as needed

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.