Assistant Manager: Elevate Ops & Customer Experience

Domino's; Pekin (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Domino's in Pekin, IL seeks an energetic Assistant Manager to support daily operations and lead team members toward exceptional customer experiences. You will collaborate with store leadership to meet business objectives while maintaining a positive, inclusive work environment where every team member can thrive.

You will oversee inventory, scheduling, cash handling, and adherence to health and safety regulations, while driving sales through marketing initiatives and data-driven decisions.

Qualifications

• High school diploma or equivalent required.
• Experience in retail/food service management recommended.
• Proficiency with retail management software and POS systems.
• Strong leadership and communication skills.

Responsibilities

• Assist Store Manager with daily operations and goals.
• Lead, train, and motivate team members for high performance.
• Deliver excellent customer service and resolve inquiries with empathy.
• Manage inventory, stock levels, and ordering processes.
• Create schedules to optimize staffing and cover peak times.
• Handle cash transactions and maintain accurate records.
• Enforce company policies and safety regulations.
• Support marketing initiatives and drive sales initiatives.
• Analyze sales data and identify improvement opportunities.
• Collaborate with cross-functional teams for process improvements.

Skills

Leadership

Customer service

Communication skills

Problem-solving

Multitasking

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Business/Management (preferred)

Tools

POS systems

Inventory management software

Scheduling software

Job description

Domino's in Pekin, IL seeks an energetic Assistant Manager to support daily operations and lead team members toward exceptional customer experiences. You will collaborate with store leadership to meet business objectives while maintaining a positive, inclusive work environment where every team member can thrive.

You will oversee inventory, scheduling, cash handling, and adherence to health and safety regulations, while driving sales through marketing initiatives and data-driven decisions.