Assistant Manager - Dover Mall

Gap Inc.; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Assistant Manager to drive sales growth and enhance customer experience. You will lead a team, implement strategies, and ensure compliance with operational standards. If you are passionate about retail and have management experience, this role is for you!

Qualifications

• 1-3 years of retail management experience.
• Able to work a flexible schedule including holidays and weekends.

Responsibilities

• Drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop productive teams.
• Ensure consistent execution of standard operating procedures.

Skills

Communication

Leadership

Customer Service

Education

High School Graduate

Tools

Retail Technology

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development. You will support the execution of the store strategy to achieve performance goals. Working collaboratively with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive Brand Associate and Expert teams.
• Own assigned areas of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to effectively lead and inspire others through coaching and mentoring.
• Able to work a flexible schedule, including holidays, evenings, overnight, and weekends.
• Proficient in utilizing retail technology.
• Capable of maneuvering around the sales floor, stockroom, and office, and able to lift up to 30 pounds.
• Willing and able to travel as required.