Assistant Manager — Customer Experience & Operations Leader

Domino's; Birmingham (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's Birmingham is seeking a dynamic Assistant Manager to support daily operations, lead team members, and deliver exceptional customer experiences. You will help implement policies, manage costs, and ensure food safety compliance in a fast-paced store environment.

Ideal candidates bring previous leadership, strong communication, and a proven ability to train staff while maintaining high service standards and smooth store performance.

Qualifications

• Prior leadership or supervisory experience in a fast-paced environment.
• Strong customer service orientation and relationship building.
• Experience training and developing team members to improve performance.
• Good communication and interpersonal abilities.
• Familiarity with cost control, inventory, and cash handling processes.

Responsibilities

• Assist in managing daily operations and ensure smooth workflow.
• Collaborate with management to implement policies and procedures.
• Oversee cost control, inventory management, and cash handling.
• Provide excellent customer service and address inquiries promptly.
• Train, mentor, and develop team members to improve skills.
• Ensure compliance with food safety protocols and a clean environment.
• Troubleshoot operational issues as they arise.
• Assist in scheduling and staffing to meet business needs.
• Contribute to achieving store performance goals and promotions.
• Support marketing initiatives and store promotions.

Skills

Leadership experience

Customer service

Training & development

Communication skills

Operations knowledge

Cash handling

POS systems

Tools

POS System

Job description

Domino's Birmingham is seeking a dynamic Assistant Manager to support daily operations, lead team members, and deliver exceptional customer experiences. You will help implement policies, manage costs, and ensure food safety compliance in a fast-paced store environment.

Ideal candidates bring previous leadership, strong communication, and a proven ability to train staff while maintaining high service standards and smooth store performance.